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verified publisher icon tiredofit

After moving from one volume to another, Freescout wont start anymore.

Open shadow5631 opened this issue 3 months ago • 0 comments

Summary

Freescout tries to start, but encounters a fata error of: [ERROR] ** [php-fpm] POTENTIAL RUNWAY DETECTECTED: Disabling 20-php-fpm service because it has tried restarting '50' times

Steps to reproduce

After creating a stack in portainer on a Synology DS920+, freescout will not start up. I have tried changing the permissions of folders to root, but Freescout changes it back to user 80 when the conatiner starts.

What is the expected correct behavior?

Freescout starting.

Relevant logs and/or screenshots

                                                                   ,---.

,--------.,--. ,--. ,---. ,--. ,--------.| | '--. .--'--',--.--. ,---. ,-| | ,---. / .-' | | '--. .--'| .' | | ,--.| .--'| .-. :' .-. | | .-. || -, | | | | | | | | | || | \ --.\ -' | ' '-' '| .-' | |.--.| | --' --' --'--' ----' ---' ---' --' --''--'`--' .--. '--' Image: tiredofit/freescout | Version 1.17.132 Type 'image_changelog' for details Repository/Documentation: https://github.com/tiredofit/docker-freescout/ License: MIT | © 2024 Dave Conroy If this image provides you value - Consider sponsoring my work for continued development, timely updates, and feature requests. Commercial support available. More Info: https://www.tiredofit.ca 2025-10-13.17:48:18 [NOTICE] ** [monitoring] Container configured for monitoring with 'zabbix modern' 2025-10-13.17:48:19 [NOTICE] ** [scheduling] Container configured for scheduled tasks with 'cron' 2025-10-13.17:48:19 [NOTICE] ** [messaging] Container configured to route mail via SMTP to 'postfix-relay' 2025-10-13.17:48:23 [WARN] ** [freescout] Detected Custom Modules - Adding to application cp: can't stat '/assets/modules/*': No such file or directory 2025-10-13.17:48:23 [INFO] ** [freescout] Auto Configuring based on Environment Variables 2025-10-13.17:48:25 [WARN] ** [freescout] Installing Modules into container 2025-10-13.17:48:25 [WARN] ** [freescout] Running any Database Migrations 2025-10-13.17:48:27 [INFO] ** [freescout] Initialization Complete. Please visit and login with your credentials.. 2025-10-13.17:48:27 [STARTING] ** [nginx] [1] Starting nginx 1.28.0 2025-10-13.17:48:27 [STARTING] ** [monitoring] [1] Starting Zabbix Agent (modern) 7.2.6 2025-10-13.17:48:27 [STARTING] ** [php-fpm] [1] Starting php-fpm 8.2.28 2025-10-13.17:48:27 [STARTING] ** [scheduling] [1] Starting cron 2025-10-13.17:48:29 [STARTING] ** [php-fpm] [2] Starting php-fpm 8.2.28 2025-10-13.17:48:31 [STARTING] ** [php-fpm] [3] Starting php-fpm 8.2.28 2025-10-13.17:48:33 [STARTING] ** [php-fpm] [4] Starting php-fpm 8.2.28 2025-10-13.17:48:36 [STARTING] ** [php-fpm] [5] Starting php-fpm 8.2.28 2025-10-13.17:48:38 [STARTING] ** [php-fpm] [6] Starting php-fpm 8.2.28 2025-10-13.17:48:40 [STARTING] ** [php-fpm] [7] Starting php-fpm 8.2.28 2025-10-13.17:48:42 [STARTING] ** [php-fpm] [8] Starting php-fpm 8.2.28 2025-10-13.17:48:44 [STARTING] ** [php-fpm] [9] Starting php-fpm 8.2.28 2025-10-13.17:48:46 [STARTING] ** [php-fpm] [10] Starting php-fpm 8.2.28 2025-10-13.17:48:49 [STARTING] ** [php-fpm] [11] Starting php-fpm 8.2.28 2025-10-13.17:48:51 [STARTING] ** [php-fpm] [12] Starting php-fpm 8.2.28 2025-10-13.17:48:53 [STARTING] ** [php-fpm] [13] Starting php-fpm 8.2.28 2025-10-13.17:48:55 [STARTING] ** [php-fpm] [14] Starting php-fpm 8.2.28 2025-10-13.17:48:57 [STARTING] ** [php-fpm] [15] Starting php-fpm 8.2.28 2025-10-13.17:48:59 [STARTING] ** [php-fpm] [16] Starting php-fpm 8.2.28 2025-10-13.17:49:02 [STARTING] ** [php-fpm] [17] Starting php-fpm 8.2.28 2025-10-13.17:49:04 [STARTING] ** [php-fpm] [18] Starting php-fpm 8.2.28 2025-10-13.17:49:06 [STARTING] ** [php-fpm] [19] Starting php-fpm 8.2.28 2025-10-13.17:49:08 [STARTING] ** [php-fpm] [20] Starting php-fpm 8.2.28 2025-10-13.17:49:10 [STARTING] ** [php-fpm] [21] Starting php-fpm 8.2.28 2025-10-13.17:49:12 [STARTING] ** [php-fpm] [22] Starting php-fpm 8.2.28 2025-10-13.17:49:15 [STARTING] ** [php-fpm] [23] Starting php-fpm 8.2.28 2025-10-13.17:49:17 [STARTING] ** [php-fpm] [24] Starting php-fpm 8.2.28 2025-10-13.17:49:19 [STARTING] ** [php-fpm] [25] Starting php-fpm 8.2.28 2025-10-13.17:49:21 [STARTING] ** [php-fpm] [26] Starting php-fpm 8.2.28 2025-10-13.17:49:23 [STARTING] ** [php-fpm] [27] Starting php-fpm 8.2.28 2025-10-13.17:49:25 [STARTING] ** [php-fpm] [28] Starting php-fpm 8.2.28 2025-10-13.17:49:27 [STARTING] ** [php-fpm] [29] Starting php-fpm 8.2.28 2025-10-13.17:49:30 [STARTING] ** [php-fpm] [30] Starting php-fpm 8.2.28 2025-10-13.17:49:32 [STARTING] ** [php-fpm] [31] Starting php-fpm 8.2.28 2025-10-13.17:49:34 [STARTING] ** [php-fpm] [32] Starting php-fpm 8.2.28 2025-10-13.17:49:36 [STARTING] ** [php-fpm] [33] Starting php-fpm 8.2.28 2025-10-13.17:49:38 [STARTING] ** [php-fpm] [34] Starting php-fpm 8.2.28 2025-10-13.17:49:40 [STARTING] ** [php-fpm] [35] Starting php-fpm 8.2.28 2025-10-13.17:49:43 [STARTING] ** [php-fpm] [36] Starting php-fpm 8.2.28 2025-10-13.17:49:45 [STARTING] ** [php-fpm] [37] Starting php-fpm 8.2.28 2025-10-13.17:49:47 [STARTING] ** [php-fpm] [38] Starting php-fpm 8.2.28 2025-10-13.17:49:49 [STARTING] ** [php-fpm] [39] Starting php-fpm 8.2.28 2025-10-13.17:49:51 [STARTING] ** [php-fpm] [40] Starting php-fpm 8.2.28 2025-10-13.17:49:53 [STARTING] ** [php-fpm] [41] Starting php-fpm 8.2.28 2025-10-13.17:49:56 [STARTING] ** [php-fpm] [42] Starting php-fpm 8.2.28 2025-10-13.17:49:58 [STARTING] ** [php-fpm] [43] Starting php-fpm 8.2.28 2025-10-13.17:50:00 [STARTING] ** [php-fpm] [44] Starting php-fpm 8.2.28 2025-10-13.17:50:02 [STARTING] ** [php-fpm] [45] Starting php-fpm 8.2.28 2025-10-13.17:50:04 [STARTING] ** [php-fpm] [46] Starting php-fpm 8.2.28 2025-10-13.17:50:06 [STARTING] ** [php-fpm] [47] Starting php-fpm 8.2.28 2025-10-13.17:50:08 [STARTING] ** [php-fpm] [48] Starting php-fpm 8.2.28 2025-10-13.17:50:11 [STARTING] ** [php-fpm] [49] Starting php-fpm 8.2.28 2025-10-13.17:50:13 [STARTING] ** [php-fpm] [50] Starting php-fpm 8.2.28 [13-Oct-2025 17:50:13] ERROR: failed to open error_log (/www/logs/php-fpm/error.log): Permission denied (13) [13-Oct-2025 17:50:13] ERROR: failed to post process the configuration [13-Oct-2025 17:50:13] ERROR: FPM initialization failed 2025-10-13.17:50:14 [ERROR] ** [php-fpm] POTENTIAL RUNWAY DETECTECTED: Disabling 20-php-fpm service because it has tried restarting '50' times

Environment

services: db: image: mariadb:11.4-noble #LTS Long Time Support Until May 29, 2029. container_name: Freescout-DB hostname: freescout-db mem_limit: 1g cpu_shares: 768 user: 1026:101 security_opt: - no-new-privileges:false volumes: - /volume3/docker/freescout/db:/var/lib/mysql:rw environment: MYSQL_ROOT_PASSWORD: rootpass MYSQL_USER: freescoutuser MYSQL_PASSWORD: freescoutpass MYSQL_DATABASE: freescout TZ: America/New_York restart: on-failure:5

freescout: image: ghcr.io/tiredofit/docker-freescout:latest container_name: Freescout hostname: freescout mem_limit: 1g cpu_shares: 768 user: 0:0 security_opt: - no-new-privileges:false healthcheck: test: curl -f http://localhost:80/ || exit 1 ports: - 5135:80 volumes: - /volume3/docker/freescout/data:/data:rw - /volume3/docker/freescout/logs/:/www/logs:rw - /volume3/docker/freescout/assets/custom:/assets/custom:rw - /volume3/docker/freescout/assets/custom-scripts:/assets/custom-scripts:rw - /volume3/docker/freescout/assets/modules:/assets/modules:rw - /volume3/docker/freescout/www/html:/www/html:rw
environment: ADMIN_EMAIL: redacted ADMIN_PASS: 27-2mwB7M@8C@*gq8..T SITE_URL: "" ENABLE_SSL_PROXY: true DB_HOST: freescout-db DB_NAME: freescout DB_USER: freescoutuser DB_PASS: freescoutpass restart: on-failure:5 depends_on: db: condition: service_started

  • Image version / tag: 1.17.132
  • Host OS: Synology DSM 7.2.2-72806 Update 4
Any logs | docker-compose.yml

Possible fixes

shadow5631 avatar Oct 13 '25 17:10 shadow5631