App not shows Omemo keys in user profile

[amigokds]

My staff shifted to Siskin in one day, all our testing group using IOS, today i have faced with issue that some profiles shows omemo keys and secure chat works fine, but at the same time other contacts gets an errors like "you got omemo encrypted message" or "message cannot be decrypted" and i can not see their keys in profiles. Absolutely random bug without any logic. Looks like keys are not synced in both devices. Just for example, from my app contibutor's fingertips are not displaying in his profile, but this contributor can see all my fingertips. Of course we all "both" authorised in friend list.

I have tried all, i have no ideas what's wrong. We are using own jabber corporate server for all users. Please advise.

[hantu85]

I would suggest checking if presence subscription between contacts exists and is bidirectional. The issue may be related to that

[amigokds]

I would suggest checking if presence subscription between contacts exists and is bidirectional. The issue may be related to that

Of course we all "both" authorised in friend list, checked on server side for double sure

[licaon-kter]

@amigokds server side, each user, devicelist node, access_model, is open or presence? Try to make it open if not

[amigokds]

Doesn't helped, guys :( In yesterday evening i succesfully chatted with staff who were on IOS and Android with omemo, once i woke up, omemo crashed with all of them. Super random bug and only with Siskin. I can not waste time anymore with Siskin. Many thanks all for helping in this trouble. We tried .... :D

[mimi89999]

Some OMEMO issues should be fixed in 6.4b1.