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"None available" and no contribution values are displayed for a short period upon launch - especially on low ends

Open VladLucaci opened this issue 1 year ago • 1 comments

Checklist

  • [X] I have used the search function to see if someone else has already submitted the same bug report.
  • [X] I will describe the problem with as much detail as possible.

App

Thunderbird for Android

App version

8.0b3

Where did you get the app from?

Google Play

Android version

14

Device model

Galaxy Tab A9+

Steps to reproduce

Preconditions: Have at least one account added. Make sure the application is closed

Steps:

  1. Launch TB.
  2. Go to Hamburger Menu
  3. Tap Show accounts
  4. Tap the Settings cogwheel.
  5. Tap Support Thunderbird Beta

Expected behavior

The page is loaded and all information and values are displayed.

Actual behavior

Page is accessed and "None available" is displayed as payment type while no contribution values are displayed. This issue occurs an all of our available devices, but it is especially visible on lower end devices where the waiting period is above 1 second(s)

Logs

https://github.com/user-attachments/assets/92180d23-a6aa-445e-a260-f22816f65351

VladLucaci avatar Oct 17 '24 13:10 VladLucaci

Here are my makeshift design suggestions. This would be good to look into given the billing library is so fragile.

The link to thunderbird.net should contain an utm campaign noting there was an error loading the amounts. It doesn't matter which error, but just the fact that this happened might give us a bit data there is an issue.

kewisch avatar Oct 18 '24 07:10 kewisch

Design provided a much better version of the right screen. It doesn't look like we have the left screen yet, where we'd instead show the typical loading indicator. Would be good to work this out until the release.

kewisch avatar Oct 22 '24 10:10 kewisch

This is fixed by #8375, please reopen if it still doesn't work.

wmontwe avatar Nov 05 '24 12:11 wmontwe