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Put back "Reply to All" as default action when replying

Open bootika opened this issue 1 year ago • 16 comments

Checklist

  • [X] I have used the search function to see if someone else has already submitted the same feature request.
  • [X] I will describe the problem with as much detail as possible.
  • [X] This issue only contains a request for one single feature, not multiple (related) features.

App version

6.707

Problem you are trying to solve

In the compose screen, the default action / icon is "Reply" and this inherently leads to broken conversations and out of loop mail participants

Suggested solution

In the compose screen, please put "Reply to All" as the default action / icon instead of "Reply" as it is now.

Because this leads to a lot of group conversations to be broken and leave participants out of the loop, on important issues. Especialy in case of office or business email accounts.

Or at least make this an option in the "Account Settings" area of the app. And one can decide how he or she wants this to be set

Best would be to have both suggestions accepted :)

Thank you

Screenshots / Drawings / Technical details

Screenshot_20230706_190601_K-9 Mail

bootika avatar Jul 06 '23 16:07 bootika

Yes please. This has also been discussed in the forum: https://forum.k9mail.app/t/recover-reply-all-button/

foxacid avatar Jul 26 '23 16:07 foxacid

same issue here.

farfromrefug avatar Oct 11 '23 18:10 farfromrefug

Absolutely not.

Have you never had somebody blast out an email to a mailing list and then for days or weeks after get reply after reply intended only for the original author from people who don't know the difference between "reply" and "reply-all"?

Don't load that gun.

a-name-not-taken avatar Oct 29 '23 16:10 a-name-not-taken

Then what about leaving it up to the user and make this configurable?

Both sides can come up with arguments against the other choice, but that seems besides the point.

The problem this thread correctly highlights is that the button to reply all has been replaced (from a UI perspective, its location) by the reply button and that's confusing and bad UX practice. Don't suddenly change functionality like that, at least make it optional and distinguish it better from the previous situation.

doodhout avatar Oct 29 '23 16:10 doodhout

I can't say it must be the d3fault option. But, for sure it should be an option in the Account Settings. For work account it has a lott of sense.

Alexandru Butică +40 723 626 530


dotdesign.ro

On October 29, 2023 6:19:15 PM GMT+02:00, a-name-not-taken @.***> wrote:

Absolutely not.

Have you never had somebody blast out an email to a mailing list and then for days or weeks after get reply after reply intended only for the original author from people who don't know the difference between "reply" and "reply-all"?

Don't load that gun.

-- Reply to this email directly or view it on GitHub: https://github.com/thundernest/k-9/issues/7055#issuecomment-1784157150 You are receiving this because you authored the thread.

Message ID: @.***>

bootika avatar Oct 29 '23 16:10 bootika

Absolutely not.

Have you never had somebody blast out an email to a mailing list and then for days or weeks after get reply after reply intended only for the original author from people who don't know the difference between "reply" and "reply-all"?

Don't load that gun.

I highly doubt that there are any K9 users who don't know the difference between "reply" and "reply-all". This is not Outlook, after all...

foxacid avatar Oct 29 '23 17:10 foxacid

Thunderbird is the first, most important alternative to Outlook, and perhaps the most popular free e-mail client. So maybe for a lot of people Thunderbird is, or at least must be Outlook..

Personally I use K9 for office e-mail and countless times I left people out of the mailing loop because I instinctively pressed the Reply button instead of the three points, then Reply to all, which is quite unintuitive..

Alexandru Butică +40 723 626 530


dotdesign.ro

On October 29, 2023 7:19:43 PM GMT+02:00, foxacid @.***> wrote:

Absolutely not.

Have you never had somebody blast out an email to a mailing list and then for days or weeks after get reply after reply intended only for the original author from people who don't know the difference between "reply" and "reply-all"?

Don't load that gun.

I highly doubt that there are any K9 users don't know the difference between "reply" and "reply-all". This is not Outlook, after all...

-- Reply to this email directly or view it on GitHub: https://github.com/thundernest/k-9/issues/7055#issuecomment-1784173903 You are receiving this because you authored the thread.

Message ID: @.***>

bootika avatar Oct 29 '23 18:10 bootika

100% agree with doodhout.

Alexandru Butică +40 723 626 530


dotdesign.ro

On October 29, 2023 6:27:43 PM GMT+02:00, doodhout @.***> wrote:

Then what about leaving it up to the user and make this configurable?

Both sides can come up with arguments against the other choice, but that seems besides the point.

The problem this thread correctly highlights is that the button to reply all has been replaced (from a UI perspective, its location) by the reply button and that's confusing and bad UX practice. Don't suddenly change functionality like that, at least make it optional and distinguish it better from the previous situation.

-- Reply to this email directly or view it on GitHub: https://github.com/thundernest/k-9/issues/7055#issuecomment-1784159252 You are receiving this because you authored the thread.

Message ID: @.***>

bootika avatar Oct 29 '23 18:10 bootika

Then what about leaving it up to the user and make this configurable?

Yes, that's one way. Another would be to do what virtually every other email client does and have a separate "Reply" and "Reply-all" options.

a-name-not-taken avatar Oct 29 '23 19:10 a-name-not-taken

Correct, both solutions are ok :)

Alexandru Butică +40 723 626 530


dotdesign.ro

On October 29, 2023 9:03:43 PM GMT+02:00, a-name-not-taken @.***> wrote:

Then what about leaving it up to the user and make this configurable?

Yes, that's one way. Another would be to do what virtually every other email client does and have a separate "Reply" and "Reply-all" options.

-- Reply to this email directly or view it on GitHub: https://github.com/thundernest/k-9/issues/7055#issuecomment-1784198696 You are receiving this because you authored the thread.

Message ID: @.***>

bootika avatar Oct 29 '23 19:10 bootika

Thunderbird. Take out the words.

tbird

a-name-not-taken avatar Oct 29 '23 19:10 a-name-not-taken

I said, having both options is also ok. But if only one button slot is available in UI, it should be an account setting which one to use.

Alexandru Butică +40 723 626 530


dotdesign.ro

On October 29, 2023 9:55:06 PM GMT+02:00, a-name-not-taken @.***> wrote:

Thunderbird. Take out the words.

tbird

-- Reply to this email directly or view it on GitHub: https://github.com/thundernest/k-9/issues/7055#issuecomment-1784209727 You are receiving this because you authored the thread.

Message ID: @.***>

bootika avatar Oct 29 '23 21:10 bootika

I said, having both options is also ok. But if only one button slot is available in UI, it should be an account setting which one to use.

Sorry, but a UI is required to support the task st hand, not the opposite. If the needs don't fit the UI design, the UI design is wrong. email has been around for almost 50 years and the best practices for basic functions like this have been thoroughly worked out by millions of users. Reinventing the wheel in the interests of some ill-thought-out "new" idea is not helpful to anyone.

a-name-not-taken avatar Oct 29 '23 22:10 a-name-not-taken

Yeah please bring that back, or at least configurable default. I made a mess in email comms just bc of that silly change. 99% is answering to all that are on the list. About 1% is the original sender.

Thank you.

SMLunchen avatar Feb 05 '24 10:02 SMLunchen

I reply to emails almost exclusively in my work capacity, almost always to multiple participants where only one or two of them are in the To: field, and as such this has been such a persistent annoyance to me that I have been unable to get myself to switch to K-9 Mail as my daily driver mobile email. K-9 Mail is the only email application I have even tried to use in years that doesn't provide an option to have a Reply All button immediately available in some capacity when reading an email.

keithzg avatar May 29 '24 22:05 keithzg

I cannot understand why this is still an open issue. Of all software, Thunderbird allows this customisation easily. I can set my own primary or default choice of either REPLY or REPLY-ALL which should please everyone. I have not used an email client in some time that did not allow this till I started to play with the new Thunderbird Mobile a.k.a. K-9 mail. Honestly, the lack of this option and also the lack of inline images will make me stay away from using K-9 as a daily driver even though I use most things Mozilla. ☹️

nylimited avatar Jul 14 '24 22:07 nylimited