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Unreachable device modal contains only targets iOS devices and contains a dead link

Open bluec0re opened this issue 2 years ago • 7 comments

Bug Description

The modal for an unreachable device only mentions iOS (I'm on Android). Also the context link (https://threema.ch/faq/web_ios_foreground) is dead.

image

Potential Solution

  1. Don't limit to a specific OS
  2. Fix the dead link

Your Environment

  • Threema Web version: 2.4.1
  • Threema App version: 4.8
  • Browser name and version: Chrome 102
  • Computer operating system and version: Linux
  • Smartphone operating system and version: Android

bluec0re avatar Jun 07 '22 21:06 bluec0re

@bluec0re thanks for the report! This is a bug, this version of the dialog should only be shown for iOS devices (obviously)! 🙂

threema-danilo avatar Jun 08 '22 06:06 threema-danilo

Hmm, actually I cannot reproduce this. Do you use Play Services or Threema Push? Do you have some steps to reproduce this?

threema-danilo avatar Jun 08 '22 06:06 threema-danilo

Play Services and no. IIRC it occurred after waking my desktop up from sleep. But can't say for sure.

bluec0re avatar Jun 08 '22 09:06 bluec0re

Can you send us the log of the web client after it happens? That might help. If you don't want to post it here, you can send it to *SUPPORT and mention this GH issue.

lgrahl avatar Jun 08 '22 09:06 lgrahl

When you put your mobile device into airplane mode and open a conversation, does the iOS-dialog appear as well?

threema-danilo avatar Jun 08 '22 12:06 threema-danilo

@bluec0re did this issue occur again, or not anymore?

When you put your mobile device into airplane mode and open a conversation, does the iOS-dialog appear as well?

threema-danilo avatar Jun 13 '22 10:06 threema-danilo

It happened again once yesterday when trying to reproduce. But wasn't able to do it again so far. I thought it was related to switching from VPN (on device) to same WiFi (direct WebRTC connection). But couldn't confirm 😞

Airplane mode etc. Did not brought it up.

bluec0re avatar Jun 13 '22 11:06 bluec0re