update custom issue template backend tickets

[kenslachtajr]

Type of change

• [x] Documentation change
• [ ] Bug fix

Summary of change

Checklist

• [ ] These changes follow the contributing guidelines
• [ ] This starter kit has been approved by the maintainers
• [ ] Changes for this new starter kit are being pushed to an integration branch instead of main
• [ ] All dependencies are version locked
• [ ] This fix resolves #
• [ ] I have verified the fix works and introduces no further errors

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[sonarqubecloud[bot]]

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