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Customer Dashboards: Entity alias > Group entities

Open Kevinowitsch opened this issue 2 years ago • 4 comments

When managing / creating dashboards for customers I'd like to use their device groups as entity alias in the Dashboards. But trying to do this while logged in as tenant, you can only see your own device groups, not the customer's. the only way to get it to work is to log in as customer and edit the dashboard. Is there a way to do it without having to log in as customer? If not that would be a nice feature to add.

Kevinowitsch avatar Jun 15 '23 13:06 Kevinowitsch

Agree, ownership entity alias is necessary for management customer's entities being logged in as tenant administrator.

I solved similar case by creating relation between customer and his/her users.

devaskim avatar Jun 17 '23 12:06 devaskim

We also think this is a valid request since we use "customers" to separate different "IoT Usecases" from each. We are building the dashboards while being logged in as "Tenant Admin" inside the "customers" and like to create "dashboard aliases" for "customer device groups" etc but can not select those: image

Maybe in the modal a new "checkbox" for "include customer entites" would be fine: image

Or alternatively "show only the entities of the owner customer of the dashboard" by default, not the owner of the current user.

dwinkler-oebb avatar Jun 22 '23 09:06 dwinkler-oebb

Hi, Logged in here to post a new issue but found this one instead.

We have the same kind of problem. Im building dashboards and want to create an alias for a group. Logged in as tenant admin i cant see the groups of the customers only the groups of the Tenant.

My workaround is to create a Customer Admin account, log in with that and create the alias.

sparvalarva avatar Feb 20 '24 14:02 sparvalarva

+1

Mike2912 avatar Sep 05 '24 11:09 Mike2912

Hi all,

Thank you for your suggestions.

This is a valid feature, and we’ve added it to our development backlog.

At this time, there is no estimate for when or if the feature will be released. You can stay up to date by checking our ThingsBoard Release Notes for new features and bug fixes.

omahurin avatar Apr 09 '25 12:04 omahurin