thingsboard-gateway icon indicating copy to clipboard operation
thingsboard-gateway copied to clipboard

Gateway does not connect with ThingsBoard

Open letsbtw opened this issue 1 year ago • 2 comments

Hello, my problem is pretty simple: I can't seem to connect my gateway with ThingsBoard. No error is showed when I run the gateway, but also nothing happens on ThingsBoard. What I am trying to do is to send telemetry with MQTT from an external device to ThingsBoard. So I have a modbus simulator sending data to this external device, and I want the same data to be sent with MQTT to ThingsBoard.

Configuration files mqtt.txt tb_gateway.yaml.txt custom_mqtt_uplink_converter.py.txt service.log storage.log tb_connection.log connector.log

Connector name MQTT Connector

  • OS: [Ubuntu Server 22.04]
  • Thingsboard IoT Gateway version [3.2]

letsbtw avatar Jun 19 '23 19:06 letsbtw

Hi @leitinhakk, thanks for your interest in ThingsBoard IoT Gateway! Please, replace all INFO with DEBUG levels in logs.conf and send them here, we need more logs to understand your problem.

samson0v avatar Jul 06 '23 11:07 samson0v

here they are

service.log tb_connection.log connector.log

letsbtw avatar Jul 19 '23 18:07 letsbtw