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Implementing RACI Matrix

Open gligorisaev opened this issue 2 years ago • 3 comments

Why is RACI Matrix needed

A RACI matrix is the simplest, most effective means for defining and documenting project roles and responsibilities. Knowing exactly who is responsible, who is accountable, who needs to be consulted, and who must be kept informed at every step will significantly improve your chances of project success.

No matter how detailed and complete a project plan may be for any project, confusion or omission of participant roles and responsibilities will cause major problems.

What is a RACI matrix?

The RACI matrix is a responsiblity assignment chart that maps out every task, milestone or key decision involved in completing a project and assigns which roles are Responsible for each action item, which personnel are Accountable, and, where appropriate, who needs to be Consulted or Informed.

RACI matrix roles and responsibilities

The RACI model brings structure and clarity to describing the roles that stakeholders play within a project. The RACI matrix clarifies responsibilities and ensures that everything the project needs done is assigned someone to do it.

The four roles that stakeholders might play in any project include the following:

  • Responsible: People or stakeholders who do the work. They must complete the task or objective or make the decision. Several people can be jointly Responsible.
  • Accountable: Person or stakeholder who is the “owner” of the work. He or she must sign off or approve when the task, objective or decision is complete. This person must make sure that responsibilities are assigned in the matrix for all related activities. Success requires that there is only one person Accountable, which means that “the buck stops there.”
  • Consulted: People or stakeholders who need to give input before the work can be done and signed-off on. These people are “in the loop” and active participants.
  • Informed: People or stakeholders who need to be kept “in the picture.” They need updates on progress or decisions, but they do not need to be formally consulted, nor do they contribute directly to the task or decision.

How to create a RACI matrix

The simple process for creating a RACI model includes the following six steps:

  1. Identify all the tasks involved in delivering the project and list them on the left-hand side of the chart in completion order.

  2. Identify all the project stakeholders and list them along the top of the chart.

  3. Complete the cells of the model identifying who has responsibility, accountability and who will be consulted and informed for each task.

  4. Ensure every task has at least one stakeholder Responsible for it.

  5. No tasks should have more than one stakeholder Accountable. Resolve any conflicts where there is more than one for a particular task.

  6. Share, discuss and agree the RACI model with your stakeholders at the start of the project. This includes resolving any conflicts or ambiguities.

Proposed RACI Matrix: Excel Raci Matrix with Gantt Chart

gligorisaev avatar Aug 26 '22 12:08 gligorisaev

Heya! This seems like it is covered by the governance already.

Specifically the part about the Team Structure. I agree that we need to write this down, and that will happen in #1391 as part of the CODEOWNERS file.

I cannot reach your 'excel raci matrix with gantt chart' file, as it is internal to SAG. But I don't think that an excel file would be a good fit here.

I think that covers all the points of who is responsible!

TheNeikos avatar Sep 05 '22 14:09 TheNeikos

According our manifest, Issue labeled as Idea should not be closed before it will go to trough the process we have set for Ideas.

gligorisaev avatar Sep 09 '22 06:09 gligorisaev

A manifest? Where can one read it?

TheNeikos avatar Sep 09 '22 06:09 TheNeikos