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[BUG] Audio support for MSI Vector GP68HX 13VH with Realtek ALC274

Open joenaess opened this issue 5 months ago • 7 comments

Hello, the internal speakers are not working on my MSI Vector GP68HX 13VH running Pop!_OS 22.04.

Symptoms

  • Audio works correctly via headphones (jack and Bluetooth).
  • The system uses the sof-hda-dsp driver for the built-in audio.
  • The aplay -l command only lists HDA NVidia HDMI outputs and does not create a device for the internal Realtek card.
  • The hdajackretask tool can detect the Realtek ALC274 codec chip, but there is no corresponding ALSA sound card to configure.
  • In pavucontrol (PulseAudio Volume Control), a sof-hda-dsp device is visible, and its volume meter moves when audio is played, but no sound is produced from the speakers.

Troubleshooting Steps Taken

  • Manually installed the latest sof-bin firmware from the official GitHub releases.
  • Verified that alsamixer channels for Speaker and Master are unmuted.
  • Attempted to use hdajackretask, but it cannot be used because no ALSA card is created for the Realtek codec.

It appears the kernel driver is failing to properly register the Realtek ALC274 as a usable ALSA card device.

joenaess avatar Aug 14 '25 09:08 joenaess

@joenaess can you provide your kernel logs. Adding @shumingfan for guidance on ALC274.

lgirdwood avatar Aug 15 '25 16:08 lgirdwood

@joenaess Could you share the alsa-info? $ alsa-info

@KailangYang Could you check that and support?

shumingfan avatar Aug 16 '25 07:08 shumingfan

@joenaess can you provide your kernel logs. Adding @shumingfan for guidance on ALC274.

joenaess avatar Aug 25 '25 06:08 joenaess

@joenaess Could you share the alsa-info? $ alsa-info

@KailangYang Could you check that and support?

https://alsa-project.org/db/?f=8a5a5cb023b13f19fce9f9cc1cac21ae4f8712b8

joenaess avatar Aug 25 '25 07:08 joenaess

This speaker amp was not own by Realtek. This need supported by AMP vendor.

KailangYang avatar Aug 25 '25 07:08 KailangYang

Moved from FW to kernel as this is a codec driver issue.

@joenaess Unfortunately it looks the amplifier vendor is not supporting this hardware in Linux.

kv2019i avatar Aug 26 '25 07:08 kv2019i

ah, too bad... I like it except for this issue...

joenaess avatar Aug 26 '25 07:08 joenaess