linux icon indicating copy to clipboard operation
linux copied to clipboard

No Audio on Dell Pro Max 14

Open dand777 opened this issue 8 months ago • 1 comments

Any advise to get my audio working....

Ubuntu 24.04 LTS

lspci -nn 00:00.0 Host bridge [0600]: Intel Corporation Device [8086:7d06] (rev 05) 00:02.0 VGA compatible controller [0300]: Intel Corporation Arrow Lake-P [Intel Graphics] [8086:7d51] (rev 03) 00:04.0 Signal processing controller [1180]: Intel Corporation Device [8086:7d03] (rev 05) 00:06.0 PCI bridge [0604]: Intel Corporation Device [8086:7eca] (rev 10) 00:07.0 PCI bridge [0604]: Intel Corporation Meteor Lake-P Thunderbolt 4 PCI Express Root Port #0 [8086:7ec4] (rev 10) 00:07.1 PCI bridge [0604]: Intel Corporation Meteor Lake-P Thunderbolt 4 PCI Express Root Port #1 [8086:7ec5] (rev 10) 00:08.0 System peripheral [0880]: Intel Corporation Device [8086:774c] 00:0a.0 Signal processing controller [1180]: Intel Corporation Device [8086:7d0d] (rev 01) 00:0b.0 Processing accelerators [1200]: Intel Corporation Meteor Lake NPU [8086:7d1d] (rev 05) 00:0d.0 USB controller [0c03]: Intel Corporation Meteor Lake-P Thunderbolt 4 USB Controller [8086:7ec0] (rev 10) 00:0d.2 USB controller [0c03]: Intel Corporation Meteor Lake-P Thunderbolt 4 NHI #0 [8086:7ec2] (rev 10) 00:12.0 Serial controller [0700]: Intel Corporation Device [8086:7745] 00:14.0 USB controller [0c03]: Intel Corporation Device [8086:777d] 00:14.2 RAM memory [0500]: Intel Corporation Device [8086:777f] 00:14.3 Network controller [0280]: Intel Corporation Device [8086:7740] 00:15.0 Serial bus controller [0c80]: Intel Corporation Device [8086:7778] 00:15.3 Serial bus controller [0c80]: Intel Corporation Device [8086:777b] 00:16.0 Communication controller [0780]: Intel Corporation Device [8086:7770] 00:16.3 Serial controller [0700]: Intel Corporation Device [8086:7773] 00:1e.0 Communication controller [0780]: Intel Corporation Device [8086:7725] 00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:7702] 00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:7728] 00:1f.4 SMBus [0c05]: Intel Corporation Device [8086:7722] 00:1f.5 Serial bus controller [0c80]: Intel Corporation Device [8086:7723] 00:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:57a0] 01:00.0 Non-Volatile memory controller [0108]: SK hynix Device [1c5c:1969]

dmesg | grep -i sof [ 0.043743] software IO TLB: area num 16. [ 0.576800] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti [email protected] [ 0.616563] PCI-DMA: Using software bounce buffering for IO (SWIOTLB) [ 0.616564] software IO TLB: mapped [mem 0x0000000035b4f000-0x0000000039b4f000] (64MB) [ 0.781178] integrity: Loaded X.509 cert 'Microsoft Windows Production PCA 2011: a92902398e16c49778cd90f99e4f9ae17c55af53' [ 0.781188] integrity: Loaded X.509 cert 'Microsoft Corporation UEFI CA 2011: 13adbf4309bd82709c8cd54f316ed522988a1bd4' [ 0.781197] integrity: Loaded X.509 cert 'Microsoft Corporation: Windows UEFI CA 2023: aefc5fbbbe055d8f8daa585473499417ab5a5272' [ 0.781208] integrity: Loaded X.509 cert 'Microsoft UEFI CA 2023: 81aa6b3244c935bce0d6628af39827421e32497d' [ 21.635268] snd_hda_intel 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver [ 21.692331] snd_sof: unknown parameter 'debug' ignored [ 21.719305] sof-audio-pci-intel-mtl 0000:00:1f.3: enabling device (0000 -> 0002) [ 21.719460] sof-audio-pci-intel-mtl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 21.794213] sof-audio-pci-intel-mtl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 21.800995] sof-audio-pci-intel-mtl 0000:00:1f.3: use msi interrupt mode [ 21.814906] sof-audio-pci-intel-mtl 0000:00:1f.3: hda codecs found, mask 4 [ 21.814910] sof-audio-pci-intel-mtl 0000:00:1f.3: NHLT device BT(0) detected, ssp_mask 0x4 [ 21.814911] sof-audio-pci-intel-mtl 0000:00:1f.3: BT link detected in NHLT tables: 0x4 [ 21.814913] sof-audio-pci-intel-mtl 0000:00:1f.3: DMICs detected in NHLT tables: 0 [ 21.815072] sof-audio-pci-intel-mtl 0000:00:1f.3: SOF firmware and/or topology file not found. [ 21.815076] sof-audio-pci-intel-mtl 0000:00:1f.3: Supported default profiles [ 21.815076] sof-audio-pci-intel-mtl 0000:00:1f.3: - ipc type 1 (Requested): [ 21.815077] sof-audio-pci-intel-mtl 0000:00:1f.3: Firmware file: intel/sof-ipc4/arl/sof-arl.ri [ 21.815078] sof-audio-pci-intel-mtl 0000:00:1f.3: Topology file: intel/sof-ace-tplg/sof-arl-rt722-l0_rt1320-l2.tplg [ 21.815078] sof-audio-pci-intel-mtl 0000:00:1f.3: Verify the path/name override module parameters. [ 21.815079] sof-audio-pci-intel-mtl 0000:00:1f.3: Check if you have 'sof-firmware' package installed. [ 21.815080] sof-audio-pci-intel-mtl 0000:00:1f.3: Optionally it can be manually downloaded from: [ 21.815088] sof-audio-pci-intel-mtl 0000:00:1f.3: https://github.com/thesofproject/sof-bin/ [ 21.822035] sof-audio-pci-intel-mtl 0000:00:1f.3: error: sof_probe_work failed err: -2

arecord -l arecord: device_list:277: no soundcards found...

Thank you.

dand777 avatar May 15 '25 08:05 dand777

Can you update the sof-firmware package to the latest one and make sure that the topology file is present:

find /lib/firmware/ | grep sof-arl-rt722-l0_rt1320-l2

You might need to fetch the latest from the link printed and install it manually.

ujfalusi avatar Aug 28 '25 12:08 ujfalusi