wacom-driver-fix
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thenickdude
Crash when setting screen mapping to "portion" for Intuos 3 and Bamboo tablets
All Wacom preferences are working! Except for the Mapping option, which returns an error and closes the pane. Respect.
Can you open up the Console app, go to the Crash Reports tab and see if there is a corresponding crash logged there? If so please send me a copy of the crash report.
I talked to one person with an Intuos tablet who had a similar problem but it sounded like it was intermittent enough that they were able to make it work - specifically they said that it seemed if they clicked on the mapping button using their mouse instead of their pen it worked.
Similar issue with mapping here Wacom Bamboo pen & touch CTH-470
In Wacom Settings can not switch to using full surface - click the button and nothing changes. Every second time the settings just crash.
If only central part is used- can map it down no problem, but I want to use the full surface of tha pad, not just the central part.
Can you open up the Console app, go to the Crash Reports tab and see if there is a corresponding crash logged there? (it may be titled "legacyloader") If so please send me a copy of the crash report to [email protected]
thnx for the fast reply..
experimented today a bit. the "full surface" radiobutton gives no reaction. just shows the center space of the tablet as seen on the screenshot above. reducing the interactive area thrower an error as following
in the log I see following events (when filter by "Legacy")
10:46:25.218219+0200 legacyLoader setLegacyPreferencePanePath: /Library/PreferencePanes/PenTablet.prefpane
стандартное 10:46:39.144361+0200 legacyLoader *** Assertion failure in -[NSPanel _beginSheet:isCritical:completionHandler:], /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/ViewBridge/ViewBridge-464.1/NSViewServiceMarshal.m:572
ошибка 10:46:39.152245+0200 legacyLoader Invalid parameter not satisfying: sheet != self
ошибка 10:46:39.165970+0200 legacyLoader (
0 CoreFoundation 0x00007fff3922bbe7 __exceptionPreprocess + 250
1 libobjc.A.dylib 0x00007fff71e6a5bf objc_exception_throw + 48
2 CoreFoundation 0x00007fff39254d98 +[NSException raise:format:arguments:] + 88
3 Foundation 0x00007fff3b943e9d -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 191
4 ViewBridge 0x00007fff6bcd65a5 -[NSWindow(ViewBridgeSwizzle) _beginSheet:isCritical:completionHandler:] + 155
5 ViewBridge 0x00007fff6bcd66de -[NSWindow(ViewBridgeSwizzle) swizzledBeginSheet:completionHandler:] + 51
6 ViewBridge 0x00007fff6bcd28b1 -[NSViewServiceApplication beginSheet:modalForWindow:modalDelegate:didEndSelector:contextInfo:] + 512
7 PenTablet 0x0000000111b60fbd -[OWacomWindowController beginDialog] + 171
8 PenTablet 0x0000000111b60ed7 -[OWacomWindowController handleWacomEvent:forViewID:sender:] + 320
9 PenTablet 0x0000000111b6130e -[OWacomWindowController dismissDialogWithCode:] + 520
10 PenTablet 0x0000000111b61388 -[OWacomWindowController sheetDidEnd:returnCode:contextInfo:] + 20
11 PenTablet 0x0000000111b6466b -[OPortionOfTabletController sheetDidEnd:returnCode:contextInfo:] + 39
12 AppKit 0x00007fff36cc543a NSWindowEndWindowModalSession + 187
13 ViewBridge 0x00007fff6bcd695b -[NSWindow(ViewBridgeSwizzle) swizzledEndSheet:returnCode:] + 46
14 PenTablet 0x0000000111b60c9a -[OWacomWindowController okAction:] + 215
15 AppKit 0x00007fff36666fc7 -[NSApplication(NSResponder) sendAction:to:from:] + 299
16 AppKit 0x00007fff36666e62 -[NSControl sendAction:to:] + 86
17 AppKit 0x00007fff36666d94 __26-[NSCell _sendActionFrom:]_block_invoke + 136
18 AppKit 0x00007fff36666c96 -[NSCell _sendActionFrom:] + 171
19 AppKit 0x00007fff36666bdd -[NSButtonCell _sendActionFrom:] + 96
20 AppKit 0x00007fff36662ebb NSControlTrackMouse + 1745
21 AppKit 0x00007fff366627c2 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 130
22 AppKit 0x00007fff36662681 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 691
23 AppKit 0x00007fff366619fd -[NSControl mouseDown:] + 748
24 AppKit 0x00007fff3665fe10 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4914
25 AppKit 0x00007fff365ca611 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2612
26 AppKit 0x00007fff365c99b9 -[NSWindow(NSEventRouting) sendEvent:] + 349
27 ViewBridge 0x00007fff6bcf1dd5 -[NSViewServiceMarshal whileFilteringResponderChain:] + 197
28 ViewBridge 0x00007fff6bcea159 -[NSViewServiceMarshal wrap:sendEvent:] + 77
29 ViewBridge 0x00007fff6bcea328 -[NSViewServiceMarshal sendEvent:to:] + 230
30 ViewBridge 0x00007fff6bcd766d -[NSWindow(ViewBridgeSwizzle) swizzledSendEvent:] + 63
31 AppKit 0x00007fff365c7d44 -[NSApplication(NSEvent) sendEvent:] + 352
32 ViewBridge 0x00007fff6bcbf711 __65-[NSViewServiceApplication sendEventWithoutCatch:withForwarding:]_block_invoke + 46
33 ViewBridge 0x00007fff6bcbf6a6 -[NSViewServiceApplication eventHasNotHitWindow:actions:] + 62
34 ViewBridge 0x00007fff6bcbf36a -[NSViewServiceApplication sendEventWithoutCatch:withForwarding:] + 225
35 ViewBridge 0x00007fff6bcbf1d7 -[NSViewServiceApplication sendEvent:withForwarding:] + 26
36 AppKit 0x00007fff36414daf -[NSApplication run] + 707
37 AppKit 0x00007fff363e6b86 NSApplicationMain + 777
38 libxpc.dylib 0x00007fff73270984 _xpc_objc_main.cold.3 + 56
39 libxpc.dylib 0x00007fff7325f492 _xpc_objc_main + 609
40 libxpc.dylib 0x00007fff7325ef93 _xpc_copy_xpcservice_dictionary + 0
41 ViewBridge 0x00007fff6bcb5d54 xpc_connection_handler + 0
42 ViewBridge 0x00007fff6bcb94d1 NSViewServiceApplicationMain + 4411
43 PreferencePanes 0x00007fff44305148 PreferencePaneMain + 179
44 legacyLoader 0x000000010eebbc89 main + 40
45 libdyld.dylib 0x00007fff73011cc9 start + 1
)
the errors log contains the following entry:
Process: legacyLoader [3616]
Path: /System/Library/Frameworks/PreferencePanes.framework/Versions/A/XPCServices/legacyLoader.xpc/Contents/MacOS/legacyLoader
Identifier: com.apple.systempreferences.legacyLoader
Version: 1.0 (1)
Build Info: PrefPanesFramework-374000000000000~900
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: System Preferences [3596]
User ID: 501
Date/Time: 2020-05-30 10:46:39.288 +0200
OS Version: Mac OS X 10.15.5 (19F96)
Report Version: 12
Anonymous UUID: 60441C6E-A66F-EBFF-0FE9-747D06862E31
Sleep/Wake UUID: 761E1FDB-F025-4AC2-8B0B-2B7CAB890CFE
Time Awake Since Boot: 40000 seconds
Time Since Wake: 38000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [3616]
Application Specific Information:
dyld3 mode
Crashing on exception: Invalid parameter not satisfying: sheet != self
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff3922bbe7 __exceptionPreprocess + 250
1 libobjc.A.dylib 0x00007fff71e6a5bf objc_exception_throw + 48
2 CoreFoundation 0x00007fff39254d98 +[NSException raise:format:arguments:] + 88
3 Foundation 0x00007fff3b943e9d -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 191
4 ViewBridge 0x00007fff6bcd65a5 -[NSWindow(ViewBridgeSwizzle) _beginSheet:isCritical:completionHandler:] + 155
5 ViewBridge 0x00007fff6bcd66de -[NSWindow(ViewBridgeSwizzle) swizzledBeginSheet:completionHandler:] + 51
6 ViewBridge 0x00007fff6bcd28b1 -[NSViewServiceApplication beginSheet:modalForWindow:modalDelegate:didEndSelector:contextInfo:] + 512
7 PenTablet 0x0000000111b60fbd -[OWacomWindowController beginDialog] + 171
8 PenTablet 0x0000000111b60ed7 -[OWacomWindowController handleWacomEvent:forViewID:sender:] + 320
9 PenTablet 0x0000000111b6130e -[OWacomWindowController dismissDialogWithCode:] + 520
10 PenTablet 0x0000000111b61388 -[OWacomWindowController sheetDidEnd:returnCode:contextInfo:] + 20
11 PenTablet 0x0000000111b6466b -[OPortionOfTabletController sheetDidEnd:returnCode:contextInfo:] + 39
12 AppKit 0x00007fff36cc543a NSWindowEndWindowModalSession + 187
13 ViewBridge 0x00007fff6bcd695b -[NSWindow(ViewBridgeSwizzle) swizzledEndSheet:returnCode:] + 46
14 PenTablet 0x0000000111b60c9a -[OWacomWindowController okAction:] + 215
15 AppKit 0x00007fff36666fc7 -[NSApplication(NSResponder) sendAction:to:from:] + 299
16 AppKit 0x00007fff36666e62 -[NSControl sendAction:to:] + 86
17 AppKit 0x00007fff36666d94 __26-[NSCell _sendActionFrom:]_block_invoke + 136
18 AppKit 0x00007fff36666c96 -[NSCell _sendActionFrom:] + 171
19 AppKit 0x00007fff36666bdd -[NSButtonCell _sendActionFrom:] + 96
20 AppKit 0x00007fff36662ebb NSControlTrackMouse + 1745
21 AppKit 0x00007fff366627c2 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 130
22 AppKit 0x00007fff36662681 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 691
23 AppKit 0x00007fff366619fd -[NSControl mouseDown:] + 748
24 AppKit 0x00007fff3665fe10 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4914
25 AppKit 0x00007fff365ca611 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2612
26 AppKit 0x00007fff365c99b9 -[NSWindow(NSEventRouting) sendEvent:] + 349
27 ViewBridge 0x00007fff6bcf1dd5 -[NSViewServiceMarshal whileFilteringResponderChain:] + 197
28 ViewBridge 0x00007fff6bcea159 -[NSViewServiceMarshal wrap:sendEvent:] + 77
29 ViewBridge 0x00007fff6bcea328 -[NSViewServiceMarshal sendEvent:to:] + 230
30 ViewBridge 0x00007fff6bcd766d -[NSWindow(ViewBridgeSwizzle) swizzledSendEvent:] + 63
31 AppKit 0x00007fff365c7d44 -[NSApplication(NSEvent) sendEvent:] + 352
32 ViewBridge 0x00007fff6bcbf711 __65-[NSViewServiceApplication sendEventWithoutCatch:withForwarding:]_block_invoke + 46
33 ViewBridge 0x00007fff6bcbf6a6 -[NSViewServiceApplication eventHasNotHitWindow:actions:] + 62
34 ViewBridge 0x00007fff6bcbf36a -[NSViewServiceApplication sendEventWithoutCatch:withForwarding:] + 225
35 ViewBridge 0x00007fff6bcbf1d7 -[NSViewServiceApplication sendEvent:withForwarding:] + 26
36 AppKit 0x00007fff36414daf -[NSApplication run] + 707
37 AppKit 0x00007fff363e6b86 NSApplicationMain + 777
38 libxpc.dylib 0x00007fff73270984 _xpc_objc_main.cold.3 + 56
39 libxpc.dylib 0x00007fff7325f492 _xpc_objc_main + 609
40 libxpc.dylib 0x00007fff7325ef93 _xpc_copy_xpcservice_dictionary + 0
41 ViewBridge 0x00007fff6bcb5d54 xpc_connection_handler + 0
42 ViewBridge 0x00007fff6bcb94d1 NSViewServiceApplicationMain + 4411
43 PreferencePanes 0x00007fff44305148 PreferencePaneMain + 179
44 legacyLoader 0x000000010eebbc89 main + 40
45 libdyld.dylib 0x00007fff73011cc9 start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x00007fff36806b43 -[NSApplication _crashOnException:] + 106
1 com.apple.AppKit 0x00007fff36806a26 -[NSApplication reportException:] + 901
2 com.apple.AppKit 0x00007fff36414e30 -[NSApplication run] + 836
3 com.apple.AppKit 0x00007fff363e6b86 NSApplicationMain + 777
4 libxpc.dylib 0x00007fff73270984 _xpc_objc_main.cold.3 + 56
5 libxpc.dylib 0x00007fff7325f492 _xpc_objc_main + 609
6 libxpc.dylib 0x00007fff7325ef93 xpc_main + 377
7 com.apple.ViewBridge 0x00007fff6bcb5d54 -[NSXPCSharedListener resume] + 16
8 com.apple.ViewBridge 0x00007fff6bcb94d1 NSViewServiceApplicationMain + 4411
9 com.apple.frameworks.preferencepanes 0x00007fff44305148 PreferencePaneMain + 179
10 com.apple.systempreferences.legacyLoader 0x000000010eebbc89 main + 40
11 libdyld.dylib 0x00007fff73011cc9 start + 1
Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff73152dfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff73153170 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff391aff85 __CFRunLoopServiceMachPort + 247
3 com.apple.CoreFoundation 0x00007fff391aea52 __CFRunLoopRun + 1319
4 com.apple.CoreFoundation 0x00007fff391adece CFRunLoopRunSpecific + 462
5 com.apple.AppKit 0x00007fff365c6144 _NSEventThread + 132
6 libsystem_pthread.dylib 0x00007fff73216109 _pthread_start + 148
7 libsystem_pthread.dylib 0x00007fff73211b8b thread_start + 15
Thread 2:: AMCP Logging Spool
0 libsystem_kernel.dylib 0x00007fff73152e36 semaphore_wait_trap + 10
1 com.apple.audio.caulk 0x00007fff6cbe6b16 caulk::mach::semaphore::wait() + 16
2 com.apple.audio.caulk 0x00007fff6cbe69b2 caulk::semaphore::timed_wait(double) + 106
3 com.apple.audio.caulk 0x00007fff6cbe67c4 caulk::concurrent::details::worker_thread::run() + 30
4 com.apple.audio.caulk 0x00007fff6cbe61e4 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 45
5 libsystem_pthread.dylib 0x00007fff73216109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff73211b8b thread_start + 15
Thread 3:
0 libsystem_kernel.dylib 0x00007fff73152e36 semaphore_wait_trap + 10
1 com.apple.audio.caulk 0x00007fff6cbe6b16 caulk::mach::semaphore::wait() + 16
2 com.apple.audio.caulk 0x00007fff6cbe69b2 caulk::semaphore::timed_wait(double) + 106
3 com.apple.audio.caulk 0x00007fff6cbe67c4 caulk::concurrent::details::worker_thread::run() + 30
4 com.apple.audio.caulk 0x00007fff6cbe61e4 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 45
5 libsystem_pthread.dylib 0x00007fff73216109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff73211b8b thread_start + 15
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fac8223d000 rbx: 0x000060000331ccc0 rcx: 0x4d13bbe3bb03008b rdx: 0x0000000000000101
rdi: 0x00007ffee0d44280 rsi: 0x000000000000134c rbp: 0x00007ffee0d446f0 rsp: 0x00007ffee0d446e0
r8: 0x0000000000001200 r9: 0x00007fac8223e34c r10: 0x000000000000014c r11: 0x00007ffee0d44018
r12: 0x000060000331ccc0 r13: 0x00007fff71e5d800 r14: 0x00007fff71e5d800 r15: 0x00006000008d0300
rip: 0x00007fff36806b43 rfl: 0x0000000000010202 cr2: 0x0000600000ff7000
Logical CPU: 2
Error Code: 0x00000000
Trap Number: 6
That central area shown on that display is actually the only active area in the hardware, the tablet doesn't physically support using the pen outside of that region. You can see little crosshairs printed on the tablet's surface which delineate this area.
On Intuos 3 PTZ-631W I was able to access Mapping tab for Pen but each time Mapping tab for mouse was used, the panel would throw an error and close. There was no console crash log created. But, this somehow worked: Selected the Pen in Tool chooser, and selected Mapping tab for it there. Then, I chose the Mouse in Tool choser. It switched to Mouse Mapping settings directly and did not have problems since.
@thenickdude Thank you for keeping these devices alive!
It looks like this is triggered when the preference pane tries to show a second modal popup when a first one is already open. (The popups that slide down from the top of the window)
@alex-kovac can you try this workaround for me on your Intuos tablet: After the first popup is shown (e.g. the Mapping page), drag the window using the window title, then after that open the second popup (e.g. the "Portion: Set..." button). For me on Bamboo this prevented the crash from happening.
Hi, @thenickdude. After changing the title this might be a little off-topic. :)
I do not experience issues with Portion... popup, Screen area or Tablet area. It operates as expected. However, the issue I experienced was this:
- Clicking on 'Wacom Tablet' from 'System preferences', 'Wacom Tablet' panel opens. 'Grip pen' tool is preselected, 'Pen' tab.
- Clicking on 'Mouse' tool, and then 'Mapping' closes the preferences panel with dialog box: "Preferences error. There was an error in Wacom Tablet preferences."
On my machine, solution for this is to select 'Mapping' tab on 'Grip pen' tool first. Then, click on 'Mouse' tool and enter the 'Mapping' tab this way without an error.
Okay, I think I've tracked this down to a bug in macOS Catalina. I'm going to report the bug to Apple and see what they have to say about it. If they won't fix it then I can likely work around it in the Wacom preference pane instead.
Hello
First of all MANY thanks for your work. Thanks to you, I can use my tablet instead of having to buy a new one In big sur, I experience the same problem. Every time I try to activate the preference for the stylet to have only a portion of the screen, the preference pane crash
I have two screens, and I also experience this when I try to map the stylet on second screen : crash the preference pane
I can map the stylet to first screen although
Hoping this can help you to find the bug
I have an Intous 3 PTZ-631W tablet with Grip Pen and Airbrush.
Could not enter the Mapping tab without the preferences panel crashing. I've found a workaround that works for me.
- Select the tool for which you want to enter Mapping
- Press the - button
- Press Delete button in the confirmation dialog (this will remove your tool and its settings)
- Move the tool to the tablet, it will once again be registered and reappear in Tool:
- Reselect the same tool
- Now press Mapping tab - it should not crash!
For Bamboo tablets, I've now fixed this problem in this release:
https://github.com/thenickdude/wacom-driver-fix/releases/tag/patch-10-bamboo