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Newest MacOS Chrome version can not play game.

Open huangshan-ios opened this issue 3 years ago • 14 comments

Checklist

  • [X] I've checked both open and recently closed issues to ensure this issue is not already reported.
  • [X] I am using the newest version of TETR.IO.
  • [X] I am using a supported browser or the Desktop Client.
  • [X] I am not using anything that modifies game code (e.g. TETR.IO PLUS).
  • [X] I am certain this is a bug, not a feature request.

OS and Version

Mac OS Big Sur v 11.6.2

Browser and version

Chrome Version 98.0.4758.102 (Official Build) (x86_64)

Describe the bug/issue

I can not go to the gameplay but other features seem fine. Whenever I go to the game, it will show a blank screen.

Reproducing

No response

Expected behavior

Can go to the gameplay screen.

Screenshots

Screen Shot 2022-02-24 at 16 58 19 (2)

Console logs

No response

Additional context

No response

huangshan-ios avatar Feb 24 '22 10:02 huangshan-ios

Screen Shot 2022-03-12 at 21 45 39 This is the error, how about this issue?

huangshan-ios avatar Mar 12 '22 14:03 huangshan-ios

can you give me the full logs? from start to finish

o5k avatar Mar 12 '22 14:03 o5k

Screen Shot 2022-03-12 at 21 49 25 @o5k You mean this?

huangshan-ios avatar Mar 12 '22 14:03 huangshan-ios

weird... can anyone else repro?

o5k avatar Mar 12 '22 16:03 o5k

I have Version 98.0.4758.107 (Official Build) (64-bit), so a slightly different version and TETR.IO works fine for me. I am on Chrome OS though.

iloverenge avatar Mar 12 '22 16:03 iloverenge

Screen Shot 2022-03-13 at 06 43 56 @o5k I think this is the issue, do you want anything more?

huangshan-ios avatar Mar 12 '22 23:03 huangshan-ios

Hello! I'm not entirely sure if my bug report is related, but it's close enough, so I'll paste here.

I'm running a tetris tournament at work and we're using tetr.io. So far, 3 participants have experienced a bug where menus work, but when they try playing a game of tetris, the screen is blank (all using Chrome). 1 participant had tried clearing cookes, restarting Chrome, incognito, and restarting their laptop, but that didn't work.

But VERY ODDLY, what worked was when we started a https://meet.google.com/ with them and then asked them to present their screen so we could see the bug. But the tetris match worked then!! And then literally, as they stopped presenting their screen, the game went back to blank screen.

Also, 1 participant tried on Firefox on their computer, and that worked too.

I know which participants experienced the issue, so let me know if you need additional details.

rajun274 avatar Mar 28 '22 21:03 rajun274

FYI, one coworker said that after they updated Chrome to the latest version, tetrio games started working again.

rajun274 avatar Apr 03 '22 23:04 rajun274

For what it's worth, I just update Chrome on my machine (from 99 to 100.0.4896.75), it didn't help - I still have the same issue.

Kernald avatar Apr 07 '22 00:04 Kernald

CNR on Chrome/101.0.4951.67 & Windows 10

craftxbox avatar May 30 '22 12:05 craftxbox

FYI, issue still occurs. Friend tried to play for the first time on Mac + Chrome, latest version of Chrome, blank screen. Then tried Firefox & it worked.

rajun274 avatar Jun 05 '22 20:06 rajun274

tetr.io-1654790161008.log

Here are logs from my latest attempt to play using Chrome v. 102.0.5005.61 (Official Build) (x86_64) on macOS Monterey v.12.3.1 (21E258).

cdvillard avatar Jun 09 '22 15:06 cdvillard

Since last week I've suddenly been having a similar issue with recent Chrome versions on macOS 12.5.1. A white overlay is showing while the game is running in the background. Sometimes messing around with window size and focus will fix it.

Schermafbeelding 2022-09-05 om 11 54 54

tetr.io-1662371736268.log

martijn avatar Sep 05 '22 10:09 martijn

This is a MacOS Problem. Related to all Chromium based Browsers, e.g. Edge, Brave & Chrome.

Having the same issue since a while, tried debugging it but there is no difference at the first sight. Needs to be debugged on MacOS.

Que-tin avatar Sep 23 '22 21:09 Que-tin

This bug report has not seen any activity in a while. If the issue is still relevant, please comment on it or the issue will be automatically closed. This way, the issue tracker can be kept clean. Thank you!

github-actions[bot] avatar Dec 23 '22 02:12 github-actions[bot]

Still having this issue with Chrome.

cdvillard avatar Dec 23 '22 02:12 cdvillard

This bug report has not seen any activity in a while. If the issue is still relevant, please comment on it or the issue will be automatically closed. This way, the issue tracker can be kept clean. Thank you!

github-actions[bot] avatar Mar 23 '23 03:03 github-actions[bot]

Still having this issue with Chrome.

OS: macOS Ventura 13.2.1 Chrome: Version 112.0.5615.49 (Official Build) (x86_64)

xantho09 avatar Apr 15 '23 08:04 xantho09

Still having the same issue with Chrome OS: MacOS Ventura 13.3.1 (a) (22E772610a) Chrome: Version 117.0.5938.88 (Official Build) (x86_64)

tonytonyjan avatar Sep 21 '23 06:09 tonytonyjan