templaza
Assistance Needed: "404 Not Found" Error After Astroid Framework Update
Hello,
After updating the Astroid framework, I am unable to edit any templates. When I try to access the template options, I encounter a "404 Not Found" error. Could you provide any guidance on how to resolve this issue?
Thank you for your assistance.
Best regards, Layale
Which version did you update from and to?
Have you cleared all your caches?
Yes clear all cache but not working Not this template only but all astroid template And i have now 3.16 always i update my astroid i don’t know now what’s happening
On Sat, Oct 26, 2024 at 11:43 PM felixkat @.***> wrote:
Which version did you update from and to?
Have you cleared all your caches?
— Reply to this email directly, view it on GitHub https://github.com/templaza/astroid-framework/issues/845#issuecomment-2439745304, or unsubscribe https://github.com/notifications/unsubscribe-auth/A6LML5BWPDK6VB5U2HC4TBDZ5QEIFAVCNFSM6AAAAABQU3ZIFOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMZZG42DKMZQGQ . You are receiving this because you authored the thread.Message ID: @.***>
I received your username and password but without site url :))
I can not check anything if I don't know site-url for testing.
Can you send me admin acc with your url?
Thanks, Sonny
Mallmondo.com/administrator
On Thu, Nov 7, 2024 at 4:25 PM Sonny Le @.***> wrote:
I received your username and password but without site url :))
I can not check anything if I don't know site-url for testing.
Can you send me admin acc with your url?
Thanks, Sonny
— Reply to this email directly, view it on GitHub https://github.com/templaza/astroid-framework/issues/845#issuecomment-2462369990, or unsubscribe https://github.com/notifications/unsubscribe-auth/A6LML5BJR2VNK5JS2DE4VTDZ7NZ5RAVCNFSM6AAAAABQU3ZIFOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINRSGM3DSOJZGA . You are receiving this because you were mentioned.Message ID: @.***>
Sorry for the long wait. I checked and found that your website for some reason filters functions related to preg_replace and json_encode with large data. I am looking into this further. In the meantime, can you help me disable some security plugins and try again to see which extension it is related to?
with one do you want for me to disable
On Fri, Nov 8, 2024 at 6:23 AM Sonny Le @.***> wrote:
Sorry for the long wait. I checked and found that your website for some reason filters functions related to preg_replace and json_encode with large data. I am looking into this further. In the meantime, can you help me disable some security plugins and try again to see which extension it is related to?
— Reply to this email directly, view it on GitHub https://github.com/templaza/astroid-framework/issues/845#issuecomment-2463726932, or unsubscribe https://github.com/notifications/unsubscribe-auth/A6LML5CV2YRLXR5Y6KDPMUTZ7Q4DDAVCNFSM6AAAAABQU3ZIFOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINRTG4ZDMOJTGI . You are receiving this because you were mentioned.Message ID: @.***>
I tried many ways but still can't find the specific cause. It's strange, I've never encountered this case before. And I need more time to find the cause. I only know that the cause is when running the json_decode function with large data, your website returns a 404 error. I don't understand why. Astroid is an App system running with VueJS and it is required to communicate with each other through json code.
Yes exactly that strange can you send me the astroid framework but the old version maybe 3.1.3 to try it maybe the problem is in the upgrade version because this issue appear when i update the astroid framework
@layalei can be found here: https://github.com/templaza/astroid-framework/releases must scroll down
@layalei I don't think it will work. It looks like an issue related to your server config or affected by 3rd party system plugins. You can try to re-install 3.1.3. But I don't think it will work.
Can you help me try to setup a fresh Joomla on your server? After that install Astroid on it? Please tell me if it works or not. With this we can reduce space of issue.
Best regards, Sonny
@layalei Can you specify the error on your current site or fresh site with Astroid?
This page isn’t working test.picomedia.agency didn’t send any data. ERR_EMPTY_RESPONSE
I believe this is a server issue.
Have you looked at your server logs, looks like you are with GoDaddy so https://www.godaddy.com/en-uk/help/find-and-review-server-logs-40945
Do you have any additional services with them such as firewall\app security etc?
i will talking to my hosting provider to see what is the problem and i will keeping you updated
I spoke with the hosting provider, but nothing worked. Still getting the same error. We even tried downgrading the PHP version, but no luck. Really can't figure out what’s causing this issue; nothing we’ve tried has made a difference.
Any idea what else we can do?
Please check if the error appears in the template options by testing Joomla 5.2.1 with the Astroid Framework 3.1.7 and any compatible template, using PHP 8.2 If you can try to installed to see if the problem in my hosting or no thanks
On Tue, Nov 12, 2024 at 2:56 PM felixkat @.***> wrote:
I believe this is a server issue.
Have you looked at your server logs, looks like you are with GoDaddy so https://www.godaddy.com/en-uk/help/find-and-review-server-logs-40945
Do you have any additional services with them such as firewall\app security etc?
— Reply to this email directly, view it on GitHub https://github.com/templaza/astroid-framework/issues/845#issuecomment-2470462238, or unsubscribe https://github.com/notifications/unsubscribe-auth/A6LML5GCKVGKZFS4ZWMDWWL2AH3IVAVCNFSM6AAAAABQU3ZIFOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINZQGQ3DEMRTHA . You are receiving this because you were mentioned.Message ID: @.***>
Do you get any other messages if you switch debug on
and Error reporting to maximum
Screenshots would be good
Please check if the error appears in the template options by testing Joomla 5.2.1 with the Astroid Framework 3.1.7 and any compatible template, using PHP 8.2 If you can try to installed to see if the problem in my hosting or no thanks … On Tue, Nov 12, 2024 at 2:56 PM felixkat @.> wrote: I believe this is a server issue. Have you looked at your server logs, looks like you are with GoDaddy so https://www.godaddy.com/en-uk/help/find-and-review-server-logs-40945 Do you have any additional services with them such as firewall\app security etc? — Reply to this email directly, view it on GitHub <#845 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/A6LML5GCKVGKZFS4ZWMDWWL2AH3IVAVCNFSM6AAAAABQU3ZIFOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINZQGQ3DEMRTHA . You are receiving this because you were mentioned.Message ID: @.>
I am running Astroid 3.1.7 on PHP8.3. Joomla 5.2.1. Everything is fine. Your issue is when the json_encode function loads content that is too large it returns a 404 error. I don't understand why. Can you try increasing the resource limit to see if that solves it?
There are no real clues in your screenshots as to why it is not working.
It's very likely to be a host issue, if it was a problem with installing Astroid, a lot more people would be reporting it.
Maybe you could sign up for a free trial with another provider to test?