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Published 20 hours ago • verified publisher icon templaza

I have problems with saving after changing font in typography

Open Giorgi625 opened this issue 10 months ago • 5 comments

So I reported this error earlier and I remember you fixed it, but now I am facing it again. I mean I select Google font to use, in my case Montseratt and then click on save, animation on save button spins around and does not refresh page. I tried two different browsers but problem is in both, I tried cleaning cache, does not help. This is error console after I select Montserat as body font and then click save, first in Opera, second in Brave. noname noname2

Giorgi625 avatar Mar 30 '24 17:03 Giorgi625

Almost 403 and 503 come from server configuration. Please help me check your server configuration ex: htaccess, firewall, etc

sonvnn avatar Apr 01 '24 03:04 sonvnn

So do you need access to my hosting panel?

Giorgi625 avatar Apr 01 '24 14:04 Giorgi625

I asked hosting support to check this, they did same steps as I do and their answer was this:

Indeed the same occurred on my end During the Save when it was constantly loading I was able to locate only this in the console https://prnt.sc/239zWcEFmC-Q And when I inspect the two errors I see this -> https://prnt.sc/vRT4QC5ip8Jg And the error refers to the invalid security token. As seen here https://apuhaku.fi/administrator/index.php?option=com_ajax&astroid=save&template=astroid_template_two-12 -> https://prnt.sc/PJlSMBQM-0WC

Giorgi625 avatar Apr 02 '24 10:04 Giorgi625

I did same steps on another my website which is hosted with different hosting provider, and it worked flowless there reloaded in second and saved settings. which I reported to my hosting support with this first problematic website and it was his answer:

I am really sorry , however, I cannot comment or check other hosting platforms from my end As you can trace the error itself it goes to the place I showed you , it follows to the index.JS file that is part of your Website configurations As seen here

"AxiosError: Request failed with status code 503\n at UN (https://apuhaku.fi/media/astroid/assets/vendor/manager/dist/index.js?4a0da8:3:1050)\n at XMLHttpRequest.h

(https://apuhaku.fi/media/astroid/assets/vendor/manager/dist/index.js?4a0da8:3:4247)\n at Mf.request (https://apuhaku.fi/media/astroid/assets/vendor/manager/dist/index.js?4a0da8:5:3127)"

Giorgi625 avatar Apr 02 '24 10:04 Giorgi625

May you send me your admin account via [email protected]? I will check it.

sonvnn avatar Apr 03 '24 02:04 sonvnn