jethro-pmm icon indicating copy to clipboard operation
jethro-pmm copied to clipboard

Rosters Tab: An error occurred. Please contact your system administrator for help.

Open GlenMcDonald opened this issue 6 months ago • 5 comments

I run the database through Xampp and was not able to run MySQL for an unknown reason. The error message suggested that the system shut down incorrectly. The version being run currently is 2.33.0

20240802 Screen Print of Error.pdf

I found a process from googling copy table from back up (I can't find the Youtube clip that helped me and I can't remembe exactly what I did). This enable me to run Xampp. The data seemed to be present but Jethro wouldn't run properly.

I was able to export the tables for back up. I then deleted the database and created a new one. I was able to run Jethro as a new installation to generate the tables in the database. I then imported the data for each of the tables. This enabled me to run the database. It seemed to work, other than the Rosters Tab on the drop down lists.

There was a reference to the one service code missing which I was able to add which enabled me to see "Define Roster Roles" with the list present.

However "Display roster assignments", "Edit Roster Assignments" and "Define Roster Views" all come up with errors as per the attached file.

Any assistance would be great. For all intent and purposes, it seems that all the data is still present.

GlenMcDonald avatar Aug 02 '24 13:08 GlenMcDonald