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mullvad/windows 1.76: New UI doesn't always show available nodes, can't see device list

Open kelivel opened this issue 1 year ago • 3 comments

What is the issue?

We shipped a new Mullvad UI for Windows in 1.76 and I'm hearing reports that while the Mullvad option is visible in the Exit Node menu, the menu to choose your device doesn't actually open. Users are seeing "no exit node available" in the UI, but connecting to a Mullvad exit node using the CLI works. I'm unfortunately not able to reproduce this behavior currently.


How can you help?

If you're experiencing the same issue, please comment with a tailscale bugreport generated from the affected Windows machine and paste that in a comment on this issue. Thank you!

Steps to reproduce

No response

Are there any recent changes that introduced the issue?

Update Tailscale to v1.76.x.

OS

Windows

OS version

No response

Tailscale version

1.76

Other software

No response

Bug report

No response

kelivel avatar Oct 17 '24 19:10 kelivel

Thanks for filing a tracking bug. I'm seeing this behavior on two Windows machines. I see the behavior on both 1.76.0 and 1.76.1, and generated bug reports for each version on each impacted machine.

Machine 1: Windows 11 23H2 (22631.4169)

  • 1.76.0: BUG-efad30ec321858d5620e6670d5e806f9a336db56d1a30662fcfba29079ebc104-20241018214021Z-f0b91695af0bcdc1
  • 1.76.1: BUG-efad30ec321858d5620e6670d5e806f9a336db56d1a30662fcfba29079ebc104-20241018214251Z-27bd28e781efa2a7

Machine 2: Windows 11 23H2 (22631.4037)

  • 1.76.0: BUG-c73594cfa65f0a55504b902cc0a51be6ec64bd87e700b55d0010a35ee8abdaf0-20241018214515Z-12051de1bd71f397
  • 1.76.1: BUG-c73594cfa65f0a55504b902cc0a51be6ec64bd87e700b55d0010a35ee8abdaf0-20241018214731Z-0d6f83fe457163aa

Thanks for investigating.

BadDownload avatar Oct 18 '24 21:10 BadDownload

I am also seeing this issue on my machine using Windows 10, after updating to Tailscale 1.76.1

BUG-c3234ac71b01a6d5dff139f235cbf3bcf5dd682674ae3cce78b9914a21750304-20241019063748Z-321bc85500f54059

ikhatri avatar Oct 19 '24 06:10 ikhatri

holy shit so its not just me thank god. my dropdown hasn't appeared since the last update.

BUG-8114d3d7c7450ac49e6be74667e175af190e07611a49c7cefef5852a6d91d703-20241020061903Z-bf0e73a0ec1fb95f

thats my bug report

des0lat10n avatar Oct 20 '24 06:10 des0lat10n

Thanks for the bug reports, folks! We're still investigating this, and there's two options in the meantime to connect to your Mullvad exit nodes:

  1. Downgrade to stable 1.74.0 at https://pkgs.tailscale.com/stable/?v=1.74.0#windows
  2. Connect via cmd.exe: tailscale exit-node-list, find the exit node you want to use (example NYC), and run tailscale set --exit-node=us-nyc-wg-301.mullvad.ts.net.

kelivel avatar Oct 20 '24 13:10 kelivel

If you're willing, please give unstable build 1.77.27 a try and post your results to this issue.

dblohm7 avatar Oct 20 '24 17:10 dblohm7

If you're willing, please give unstable build 1.77.27 a try and post your results to this issue.

I had the same problem, this works for me, I got the selection of exit nodes back in the GUI and the "no exit node available" message is no longer there

{82884017-1508-4144-A63C-982B83E8CFAC}

freeform99 avatar Oct 22 '24 06:10 freeform99

Great to hear! We've just shipped v1.76.3 with this fix rolled in. If the problem reappears, please re-open this issue or create a new one and we'll take a look.

kelivel avatar Oct 22 '24 20:10 kelivel

How do you get the Mullvad exit node IP address for --exit-node=?

vysecurity avatar Nov 10 '24 21:11 vysecurity

How do you get the Mullvad exit node IP address for --exit-node=?

tailscale exit-node list

kelivel avatar Nov 19 '24 15:11 kelivel