VizAlerts
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Retry SMTP connection if no authentication is supported
Several users have had issues or have been confused by their SMTP servers rejecting attempts to send email, based on the fact that they provided auth information (username/password). We could change the behavior so that, when VizAlerts initiates, it tests for the SMTP server connection. It would first attempt to authenticate, if the admin entered username/password info in the config file. If the auth attempt was rejected outright because the SMTP server uses no authentication at all, then retry without it.
There may be a way to simply specify this in the library call itself, rather than adding code on our end. It will at least make things a bit easier on the config side.
See https://community.tableau.com/message/554475