system76
NVIDIA GPU not showing up on galp5-3050
- Model: galp5-3050
- BIOS version:
2021-07-20_93c2809 - EC version:
2021-07-20_93c2809 - OS: Windows 10
Support team (and a customer) are reporting that the galp5 3050 is not able to install the NVIDIA driver in Windows 10 because the NVIDIA GPU is not detected in Windows.
Steps to reproduce
- Install Windows 10
- Attempt to install the NVIDIA driver
Expected behavior
NVIDIA driver should install.
Actual behavior
NVIDIA driver does not install because NVIDIA GPU is not detected.
Additional info
@ahoneybun confirmed on the lab unit.
I did the following after installing Windows 10
- Installed Intel Chipset, SerialIO and Thunderbolt drivers then rebooted.
- Tried the latest 511.23 for Game Ready and the 511.09 for Studio Driver.
The nvidia driver does not including the gpu's full device id is why the install isn't working/detecting. I think it was the DEV code that was missing but it could have been the VEN code. Been a few weeks since I messed with it.
When I messed with it, I did somehow manage to manually install the driver tho had issues reproducing it.
- download nvidia driver
- extract the nvidia driver
- open device manager
- select GPU
- update driver
- browser computer for driver
- ??? - Not sure what worked after this step because windows refused to show the list of gpu drivers available.
Note: I did this in a VM with pci passthrough on a oryp8.
Not fixed in this PR either:
https://github.com/system76/firmware/pull/538
@ahoneybun @crawfxrd I am having this issue on firmware version 2023-12-12_6f1e653
After installing Windows, the System76 drivers, and the Intel DSA I still have 4 devices listed under "Other devices"
- 3D Video Controller (Device ID shows its the 3050)
- Base System Device
- PCI Data Acquisition and Signal Processing Controller
- Unknown device
Attempting to install the NVIDIA Graphics Driver 561.09 reports that it could not find compatible hardware.
