Exception: Control ab1 trace quality too upstream of guide too low

[niko-balanis]

I get the error in the title. I dont see it listed exactly the same way in the websites troubleshooting guide. The wording is a little weird so Im wondering if its just some small grammar error in the command line version and it really is the error as listed on website (link below) or it actually means something different.

https://www.synthego.com/help/ice-error-control-ab1-trace-quality-scores-too-low-