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New installation doesn't show tray icon on macOS 13.2.1 (but is running in the background)

Open xor-gate opened this issue 2 years ago • 26 comments
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This a followup of https://github.com/syncthing/syncthing-macos/issues/188#issuecomment-1482104140.

Recap:

  • User did download the DMG release
  • Installed it on macOS 13.2.1
  • Nothing is shown in the status bar, the tray icon is not visible
  • The ~/Library/Application Support/Syncthing/syncthing.log syncthing daemon logfile is created
  • When the Syncthing.app is clicked again, it says it is already running

As I don't own hardware to run Syncthing on macOS 13.2.1 I'm unable to reproduce this. My hardware only supports macOS 12 or 11 unfortunatly.

xor-gate avatar Mar 26 '23 16:03 xor-gate

@joelowjw there was also some testing done by people on macOS 13.2.1 on the forum. It seems to work on 13.2.1 without problems. See also forum.syncthing.net/t/syncthing-macos-is-broken-on-macos-13-2-1.

xor-gate avatar Mar 27 '23 15:03 xor-gate

Just to note, I'm also on 13.2.1 (M1 Pro), did a fresh install via github releases dmg and no icon in taskbar appeared. I can confirm via Finder that the log file exists. I killed the 2 processes via Activity Monitor and tried to launch the application again and this time it showed an auto-update confirmation modal but still doesn't show the icon in the taskbar.

Skimming through the log file doesn't appear to show any errors. Accesing http://127.0.0.1:8384/ shows a syncthing UI

abraham-chan avatar Mar 31 '23 17:03 abraham-chan

Oh.. nevermind. It turns out I just had too many icons in the taskbar and the syncthings one was hidden under the notch 😂 @joelowjw perhaps that's the issue for you too.

abraham-chan avatar Mar 31 '23 17:03 abraham-chan

Hi @abraham-chan. the notch, yeah that can be a problem... Thanks for reporting it back. Have a nice weekend and enjoy Syncthing for macOS ;-)

xor-gate avatar Mar 31 '23 17:03 xor-gate

Still an issue for me. Nothing hides behind the notch. Ventura 13.3.1 (22E261)

AnCh7 avatar Apr 12 '23 20:04 AnCh7

Did you install it as a DMG-download or via Homebrew? I am running a M2 MacBook Pro and installed via Homebrew ... autostart did not work. after installing as a direct download, everything worked. Perhaps this will solve your problem ?

kwlorenz avatar Apr 23 '23 04:04 kwlorenz

There must be something going on, which I can not reproduce because I don't own hardware for Ventura (and a notch). Its a different application but dropbox users seems to have the same issue (sometimes): https://www.dropboxforum.com/t5/Apps-and-Installations/Dropbox-icon-missing-from-menu-bar-on-macOS-Ventura/td-p/643243/page/4

xor-gate avatar May 11 '23 19:05 xor-gate

Reproduced here on 13.4.1 (22F82)

First time install. Opened the app. Nothing seemed to happen. No evidence that it was running.

Found it was running using the terminal. Even then couldn't kill it from there. Eventually googled and found this issue and discovered the local admin web page which did allow me to close it down.

Notes:

This is NOT a notch issue.

Also, I ran it from the terminal to see what its output was and it ran but complained syncthing was already running, yet continued to keep retrying rather than die- another bug, surely?

redpola avatar Jul 28 '23 08:07 redpola

Same problem for me on Syncthing-1.23.7-1. M2 MacBook Air.

Never had Synching on this device before - I installed it and opening the Application does nothing. No icon in the top bar either.

I can see it running in the process monitor.

bpaccount1 avatar Aug 22 '23 19:08 bpaccount1

Same problem for me on Syncthing-1.23.7-1. M2 MacBook Air.

Never had Synching on this device before - I installed it and opening the Application does nothing. No icon in the top bar either.

I can see it running in the process monitor.

Please give macOS version

xor-gate avatar Aug 23 '23 15:08 xor-gate

Please give macOS version

I'm on 13.5.1

bpaccount1 avatar Aug 23 '23 15:08 bpaccount1

Same bugs. My macos version is 12.7. Accesing http://127.0.0.1:8384/ shows a syncthing UI, but no icon in the top bar.

hidezember avatar Oct 25 '23 07:10 hidezember

~~Same bugs. My macos version is 13.6.3. Accessing http://127.0.0.1:8384/ shows a syncthing UI, but no icon in the top bar.~~ It seems that the Synthing icon was hidden by the notch or, maybe, at the right side of the notch is too few space to show further icons such as Synthing (a Docker icon was also missing there). When attaching to an external monitor, the Syncthing icon is perfectly displayed in the top bar (the Docker icon too).

kagahd avatar Jan 04 '24 23:01 kagahd

I'm finaly running one machine on macOS Sonoma 14.2 with OpenCore-compatibility patches (iMac without notch). Don't see any problems on Big Sur (macOS 11) on macbook 2013 (without notch). By reading the reports it seems not related to a major OS release. But maybe related to the display notch implementation bug?

xor-gate avatar Jan 05 '24 07:01 xor-gate

Same problem here.

  • M1 max
  • Mac OS 14.3 (23D56)

No icon or indication that app is runing. But http://127.0.0.1:8384 is working.

dxcore35 avatar Jan 30 '24 10:01 dxcore35

Same problem here

  • M2 Max
  • Mac OS 14.5

It is running and syncing fine but no tray icon

edit: While there was seemingly enough space in my taskbar for the icon - it seems icons stop displaying well before the notch, and so removing a number of other icons eventually showed the syncthing icon.

chrisbruford avatar Jun 12 '24 18:06 chrisbruford

@chrisbruford thanks for the update. The notch seems to be problematic...

xor-gate avatar Jun 13 '24 08:06 xor-gate

Just to clarify my earlier comment, my machine is a notch machine but the syncthing menu bar item was not hidden by the notch.

I don't believe this is a notch issue. No other apps I've installed have exhibited a similar problem.

redpola avatar Jun 13 '24 08:06 redpola

I think this issue has arisen again. The process is running, but there is no system tray icon. v1.27.8, macOS (64-bit ARM) macos 14.5

AlliotTech avatar Jul 31 '24 08:07 AlliotTech

This has been a issue with some users ranging from macOS 12 tot macOS 14. I'm on an old iMac which can only run macOS 12 and a macBook with even an older OS. Never had the chance to see/debug this myself unfortunatly.

xor-gate avatar Aug 01 '24 21:08 xor-gate