NG-Rich Text Editor_Text editing issues

[arunjoshtech]

Dear Team, Kindly watch attached video for the weird behavior of Editor. when we try to use back space to bring bottom line to top line it is taking top line word to its top line. I have attached word source document for your observation.

please copy past the word content inside angular Rich text editor and check the video for the issues. Note: This issues not happing in React Rich Text Editor while copay paste from word

Synfusion Editor content editing issues.docx

https://user-images.githubusercontent.com/63642104/179671334-b7e6cf66-c8ea-4950-85bb-52834d2f0cb7.mp4

[VinithaJeyakumar]

Hi ,

We have tried to reproduce the reported issue using the content you have shared. but we didn't face any issues while pasting contents and clicking backspace. we have also prepared a sample and video illustration for your reference.

Sample: https://stackblitz.com/edit/angular-tjpy7t?file=main.ts

Video illustration: https://www.syncfusion.com/downloads/support/directtrac/general/ze/RTE_Paste-1134449358

Can you please share the below details,

• Your package version.
• Exact issue reproducing steps.
• If possible please share us with the issue reproducing runnable sample to further validate on the issue.

Regards, Vinitha

[arunjoshtech]

Dear Vinitha, The issue I have recorded from your demo website itself. Kindly use angular Rich text editor demo. refer below url for demo https://ej2.syncfusion.com/angular/demos/#/material/rich-text-editor/tools

[arunjoshtech]

The issues are found fixed in Your demo server but it was exist in main server when create the issues. I have that video clip attached here. this behavior might be fixed within these days.

https://user-images.githubusercontent.com/63642104/180249146-ff2f287c-692d-40c3-876c-d55883e08b97.mp4

.

[arunjoshtech]

Dear Team, The issues i face again today. I tested in live angular demo also it is existing. But in React it is perfectly fine. Please refer both image for comparison and attached word file for your reproduction of the issues in angular Rich text editor. Rich text editor deformation.docx .

https://user-images.githubusercontent.com/63642104/185186048-f54fe7f5-50ae-4167-8cb4-56a4d08dcf93.mp4

[VinithaJeyakumar]

Hi Arun,

We have included the fix for the issue "Copy/Pasting contents from Word to Editor, doesn't give proper formatting and causing improper formats when try to backspace the element in RTE" with our patch release version 20.3.60. So please upgrade your package to the latest to resolve the reported issued from your end.

Release notes: https://ej2.syncfusion.com/documentation/release-notes/20.3.60/?type=all#richtexteditor

Regards, Vinitha

[syncsiva]

This issue has been resolved and has not had any activity for 1 week. Closing for housekeeping purposes. Please feel free to reopen if you have any further queries.