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Error: Failed to load image from file "/Applications/SuperSlicer.app/Contents/MacOS/SuperSlicer".

Open id192313 opened this issue 1 year ago • 7 comments

What happened?

When opening SuperSlicer it gave and error. Can't close the error cause it kept popping up. Screenshot 2023-03-25 at 11 46 26 PM

Project file & How to reproduce

Install the latest version and overriding the previous version.

Version

2.5.59

Operating system

Mac OS Big Sur

Printer model

Voron 2.4r2 Stealthburner

id192313 avatar Mar 25 '23 15:03 id192313

Hi @id192313 u can try to give SuperSlicer Full Disk Access permission. For that, just go to Security & Privacy Preferences > Privacy and click Full Disk Access from the left panel. 1

domeOo avatar Mar 29 '23 09:03 domeOo

Hi, still the same error.

id192313 avatar Mar 30 '23 08:03 id192313

Installed 2.4.59.2 on MacOS 11.7.7 (Intel) today - same error message as reported aboce. Also after granting full access as proposed. Any idea ?

Manfredo1952 avatar Jun 11 '23 12:06 Manfredo1952

Also after granting full access as proposed.err

skyaee avatar Jun 13 '23 09:06 skyaee

I'm getting this all of the sudden. Upon opening the software, sometimes i would get a couple of the dialog boxes, would click ok a few times and it went away. Now it seems to be the endless cycle. Can't get past it. Running 2.5.59 and have been using it for a few weeks now without much issue.

Just did a force quit, reopened, and the dialog boxes did not come back. Works fine now.

Strange behaviour. I'll return with more details if I find any.

iAmVaeVictus avatar Feb 29 '24 15:02 iAmVaeVictus

Did you by chance copy a config from a Windows machine? I had this happen as well and was checking here before raising an issue. I mainly use a Windows laptop to slice, but I have a Mac in my basement to serve as my hobby bench machine and a BlueBubbles server (forwards messages between iMessage and my Pixel 7). Needed to slice something and I copied my config folder backup into my Mac version. I was met with that same unending error. I resolved it by using a text editor on the printer config to remove the paths for the build plate 3d model and overlay image.

devsfan1830 avatar Mar 14 '24 16:03 devsfan1830

I managed to solve the problem. I restored the previous version of SuperSlicer and in the printer settings, I removed all the backgrounds (textures) that were highlighted in red (some corrupted PNG file).

Screenshot 2024-09-09 at 16 17 32 Screenshot 2024-09-09 at 16 21 46

Then I replaced SuperSlicer with the newer version, and it started without any errors.

andrewt27 avatar Sep 09 '24 14:09 andrewt27