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Multi-account Issue (social login / email dupes)

Open thelon88 opened this issue 1 month ago • 2 comments

Hello,

Have a bit of an issue. My set up my supermemory.ai account using my email, which was for the app version. I went to log into the same account but the developer console. version of supermemory.ai. I didn't realise I used my email manually to create the app. account. So used google social sign in for the console. version. It has not made duplicated accounts under the same gmail email linked to my github. So I can only login to separate accounts but both are the same login information they are now linked to each other! I tried loging into the console. with my email rather than then gmail login, and it sends a 1 time code to use but doesn't accept it then returns to the login page again!

I need the same account being used on the app. version to be accessed via the same logins on the console. version if fixable?

thelon88 avatar Nov 22 '25 01:11 thelon88

ENG-378

linear[bot] avatar Nov 22 '25 01:11 linear[bot]

Hello, I am not suffering with random projects being capped at 500 memories despite paying for Pro. It is deleting the oldest upload as I upload the newest ones in this project.

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thelon88 avatar Nov 26 '25 15:11 thelon88

@thelon88 can you share your email id in my twitter DM or even discord at @maheshthedev with this issue link? i can assist you better resolving this account conflict issue?

MaheshtheDev avatar Nov 29 '25 04:11 MaheshtheDev