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Buckets are gone after pausing

Open paranoyakfotografci opened this issue 2 years ago • 6 comments

When project are paused and then restarted, all bucket, policies and even data is gone. At the right top of the screen, internal server error message is displayed.

paranoyakfotografci avatar Nov 21 '22 17:11 paranoyakfotografci

Hi @paranoyakfotografci sorry for the delay in reply on this one. When you refresh those pages do things restore back to normal?

saltcod avatar Dec 20 '22 15:12 saltcod

nope, gives same error message every time I refresh

Terry Sutton @.***>, 20 Ara 2022 Sal, 18:09 tarihinde şunu yazdı:

Hi @paranoyakfotografci https://github.com/paranoyakfotografci sorry for the delay in reply on this one. When you refresh those pages do things restore back to normal?

— Reply to this email directly, view it on GitHub https://github.com/supabase/supabase/issues/10439#issuecomment-1359537998, or unsubscribe https://github.com/notifications/unsubscribe-auth/AK5US4XN2XI5WO6LHIKDASLWOHD4FANCNFSM6AAAAAASG3UBPA . You are receiving this because you were mentioned.Message ID: @.***>

paranoyakfotografci avatar Dec 20 '22 18:12 paranoyakfotografci

Are you self-hosting this or is it on the hosted studio?

saltcod avatar Dec 20 '22 19:12 saltcod

I assume hosted studio means vanilla Supabase storage. If so yes, it was Supabase, I can share project details if it helps but I deleted everything and set it up from scratch

Terry Sutton @.***>, 20 Ara 2022 Sal, 22:06 tarihinde şunu yazdı:

Are you self-hosting this or is it on the hosted studio?

— Reply to this email directly, view it on GitHub https://github.com/supabase/supabase/issues/10439#issuecomment-1360029593, or unsubscribe https://github.com/notifications/unsubscribe-auth/AK5US4S2L3BIBW23DFP4FD3WOH7TZANCNFSM6AAAAAASG3UBPA . You are receiving this because you were mentioned.Message ID: @.***>

paranoyakfotografci avatar Dec 20 '22 19:12 paranoyakfotografci

Sorry @paranoyakfotografci — I mean are you hosting Supabase yourself using Docker and all, or are you using our hosted version at app.supabase.com?

saltcod avatar Dec 20 '22 20:12 saltcod

Sorry for late response, it was app.supabase.com

20 Ara 2022 Sal 23:14 tarihinde Terry Sutton @.***> şunu yazdı:

Sorry @paranoyakfotografci https://github.com/paranoyakfotografci — I mean are you hosting Supabase yourself using Docker and all, or are you using our hosted version at app.supabase.com?

— Reply to this email directly, view it on GitHub https://github.com/supabase/supabase/issues/10439#issuecomment-1360105290, or unsubscribe https://github.com/notifications/unsubscribe-auth/AK5US4ULSCMDSNY4H74FGKTWOIHSJANCNFSM6AAAAAASG3UBPA . You are receiving this because you were mentioned.Message ID: @.***>

paranoyakfotografci avatar Dec 21 '22 06:12 paranoyakfotografci

Sounds like the OP deleted the instance and started over. There have been no ongoing reports of storage missing after pause restore in the user forums, although I don't know about support channel. I'm going to close this, but if you think it should be left open (OP and saltcod) please add a comment here.

GaryAustin1 avatar Feb 11 '23 01:02 GaryAustin1