SumoGUIWallet icon indicating copy to clipboard operation
SumoGUIWallet copied to clipboard

Published 20 hours ago • verified publisher icon sumoprojects

Wallet stuck at "Loading Wallet"

Open phurealz opened this issue 6 years ago • 3 comments

After I enter the password to the wallet, it keeps "Loading Wallet..." with no change even after up to 15 minutes. The wallet was completed sync with the network earlier in the day.

screen shot 2017-12-28 at 8 34 14 pm

phurealz avatar Dec 29 '17 04:12 phurealz

I have the same error with windows 7 64bit on desktop computer. I try it to unistall then reinstall but not work. Another wallet is on my laptop (same OS) and it working fine. I have question: Where and what in win registry or what files to delete to complete remove wallet from system?

colestium avatar Jan 11 '18 16:01 colestium

there should be a debug.log file for sumokoin. did you see in the file for clues?

sunk818 avatar Jan 11 '18 17:01 sunk818

I finally realized it. It is necessary to manually delete some files. The uninstaller does not delete them all. These folders is in c:\ProgramData and c:\ProgramFiles on windows7 64bit.

colestium avatar Jan 11 '18 17:01 colestium