Black Document Window

[peoppenheimer]

Title: Black Document Window

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Short Description

Attempting to join a remote document results in a black window containing only a title bar.

Steps to Reproduce the Issue

1. Connect to a remote document.
2. Owner of remote document admits you for editing.

It makes no difference how step (1) is initiated, whether by explicitly opening a remote URL or by accepting an invitation to join the document.

No changes in network environment seem to make any difference.

Expected Result

A window opens containing the remote document for editing.

Actual Result

A window opens that is entirely black except for the title bar and close button. The remote document owner sees that you are in the document as an editor.

When you close the black window, there is an extremely brief flash of another window, too fast to read, which might possibly be the expected editing window. The remote document owner sees that you have left the document.

Environment

• SubEthaEdit: Version 5.1.2 (9656)
• System: Version 10.15.4 (Build 19E234g)
• Language: English

Hardware:

Hardware Overview:

  Model Name: MacBook Pro
  Model Identifier: MacBookPro10,1
  Processor Name: Quad-Core Intel Core i7
  Processor Speed: 2.7 GHz
  Number of Processors: 1
  Total Number of Cores: 4
  L2 Cache (per Core): 256 KB
  L3 Cache: 8 MB
  Hyper-Threading Technology: Enabled
  Memory: 16 GB
  Boot ROM Version: 259.0.0.0.0
  SMC Version (system): 2.3f36
  Serial Number (system): C02JH22ZDKQ5
  Hardware UUID: 582B824B-708E-5F73-836B-7E5974CE5A3D

[peoppenheimer]

This issue is still unresolved.

[monkeydom]

Sadly I'm not able to reproduce this here, therefore tentative fixes would be scary rummaging in that timing base. Does it only happen to you on macOS 10.15.x or also on older or newer versions of macOS? (I'm asking to narrow down the reproduction steps/environment somehow)