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Unable to Connect to Plex - Hostname error

Open jenstyler opened this issue 7 years ago • 3 comments

Hey folks,

Wasn't able to find anything similar to this issue - trying to configure plex intergration on my unraid server.

This is the log output after trying to test the connection to plex in htpc-manager:

2018-04-17 20:22:56 modules.plex ERROR Unable to contact Plex via https://192.168.250.6:32400 error hostname '192.168.250.6' doesn't match '*.04d70e2e89884751b75bae5446e4acde.plex.direct'

192.168.250.6 is my plex/unraid local IP address (actual IP of unraid, Plex is running in host mode).

I've also attached the summary docker config for both.

Any ideas?

plex-htpc config htpc manager docker config plex docker config

jenstyler avatar Apr 18 '18 03:04 jenstyler

Did you ever figure out the issue? I'm having the same problem.

Thanks.

iancampbell33 avatar Aug 01 '18 18:08 iancampbell33

Just had this problem myself.

The 'issue' is that you've enabled SSL. The SSL certificate used is issued to hostname *.04d70e2e89884751b75bae5446e4acde.plex.direct, however you're attempting to validate it against the hostname 192.168.250.6

Simply connect without SSL to solve this

jaanraadik avatar Sep 01 '18 23:09 jaanraadik

Hi, I am having this same issue. "Unable to contact Plex via http://192.168.1.161:32400 error No JSON object could be decoded" AND "Failed to get authtoken from plex 401 Client Error: Unauthorized" The HTPC manager is running on my new Pi. My PMS server is on my Windows machine at the IP and port listed above. Any suggestions? Thank you

hexum311ad avatar Dec 02 '19 09:12 hexum311ad