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Tap to pay: Unable to prepare the built-in card reader to accept payments. Reconnect the app to the reader.

Open MMavrisPaleBlue opened this issue 9 months ago • 3 comments

Summary

A number of our users reported this error when trying to connect with tap to pay: Unable to prepare the built-in card reader to accept payments. Reconnect the app to the reader. Tap-to-pay used to work fine for them and suddenly is not (without any update on our side)

Code to reproduce

Unfortunately, it's not reproducible on our side but it's on our clients.

iOS version

iPhone 11 Pro Max, iOS 17.4.1

Installation method

SPM

SDK version

Public version: 2.23.2 Pushed a new version to the client with 3.5.0 and it's still reproducing

MMavrisPaleBlue avatar May 10 '24 09:05 MMavrisPaleBlue