notesnook icon indicating copy to clipboard operation
notesnook copied to clipboard

Published 20 hours ago • verified publisher icon streetwriters

Tags missing after latest update

Open streetwriters[bot] opened this issue 1 year ago • 4 comments

My tags have disappeared from the "Tags" view in the sidebar. All of my notes still appear to have tags, but under the "Tags" menu, I only see 3 tags total (of 15 I have), and it says only 2 notes are tagged. I check some really old notes, and they are all still tagged, they just don't appear in the Tags menu.

Tried a full sync, but that didn't fix the issue

Device information: App version: 2.1.2-fede059-desktop OS: OS X 10.15.7 Browser: Electron 19.0.8 Pro: true

streetwriters[bot] avatar Jul 20 '22 22:07 streetwriters[bot]

For example, let's say I have a tag #technical. I have 30 notes tagged with that tag. Each of these notes shows the tag in the header. But, if I go to the "Tags" menu in the sidebar, it will only show 1 note tagged with #technical, that note being one I created within the timeframe of the recent updates. None that predate v2.0.

You also have a situation where a tag tries to appear, but only shows as a # mark

image

jordanhandy avatar Jul 20 '22 23:07 jordanhandy

I am investigating this issue. I fixed this in v2.1.2 but it seems it's still appearing. Can you restart the app and see if that works? Also, try this on the web app. It could be that the desktop version is using an outdated version of the shared core (where this bug was fixed).

thecodrr avatar Jul 22 '22 10:07 thecodrr

@thecodrr

try this on the web app

All my tags appear as normal on the web app

The issue appears to only affect desktop and my Android mobile device. Force closing those apps as well as trying a force sync did not fix the issue

jordanhandy avatar Jul 22 '22 11:07 jordanhandy

@jordanhandy are you still experiencing this issue?

thecodrr avatar Sep 08 '22 11:09 thecodrr

Just want to add I've updated to Desktop (Linux) 2.2.2 and Android 2.2.4 and my tags are still missing on both platforms. I see the tags when I open the notes though

den7007 avatar Oct 20 '22 17:10 den7007

@den7007 can you try running a force sync? If that doesn't work, try logging in on the web app and see if the tags appear or not.

thecodrr avatar Oct 20 '22 23:10 thecodrr

@den7007 can you try running a force sync? If that doesn't work, try logging in on the web app and see if the tags appear or not.

Just tried force sync on both devices but no go. Tags are not showing in the web app too

den7007 avatar Oct 22 '22 06:10 den7007

hey there, this issue was resolved for me - I created a new tag and then the others showed up

den7007 avatar Dec 18 '22 05:12 den7007