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Subscription Wrongly Cancelled

Open streetwriters[bot] opened this issue 1 year ago • 1 comments

I initially subscribed via the Android Play Store but recently cancelled it to purchase a yearly subscription via the web app - with the discount offered during the open-sourcing process.

Today is the day that my Android subscription ended and now I am back to the basic plan, even though I have already paid my annual subscription at the reduced rate.

Device information: App version: 2.1.6-deb04d68-web OS: Windows 10 64-bit Browser: Microsoft Edge 105.0.1343.42 Pro: false

streetwriters[bot] avatar Sep 22 '22 12:09 streetwriters[bot]

Hi, this is currently a known issue in our payments processor. Can you send us an email at [email protected]?

thecodrr avatar Sep 22 '22 14:09 thecodrr