notesnook
notesnook copied to clipboard
Subscription Wrongly Cancelled
I initially subscribed via the Android Play Store but recently cancelled it to purchase a yearly subscription via the web app - with the discount offered during the open-sourcing process.
Today is the day that my Android subscription ended and now I am back to the basic plan, even though I have already paid my annual subscription at the reduced rate.
Device information: App version: 2.1.6-deb04d68-web OS: Windows 10 64-bit Browser: Microsoft Edge 105.0.1343.42 Pro: false
Hi, this is currently a known issue in our payments processor. Can you send us an email at [email protected]?