Grizzl-E Charger not connecting on AWS

[swatilabba]

Hi Team,

I am working for an electric vehicle corporation and trying to connect Steve with Grizzl-E Smart charger but its not connecting with Steve.

Charger details:- Vendor:- United Chargers Grizzl-E OCPP1.6J

SetUp:- I followed Steve 3.5.0 setup on AWS line by line. Steve application is up and running on AWS server.

Troubleshooting steps:-

1. I turned off the firewall of my working laptop to verify if that's the issue
2. I sent a BootNotification request from Postman(on my machine) to the Steve (http://:/steve/services/CentralSystemService) on AWS server and I receive a heartbeat on Steve application with the request and response in the steve logs
3. But when I turn on the charger, there is nothing and I don't even see the request in the logs
4. I checked with the charger company and as per their instructions I am supposed to put Enter the OCPP URL into the text box. Format the URL as follows: • Server_DNS/Charger_ID*
5. In our case, I put either http://:/steve/services/CentralSystemService or http://:/steve/services/CentralSystemService/<ChargerSerialNumber>
6. I first hit the URL using Postman for whatever endpoint address I put in the charger to transmit data.

But the charger is still not connected! Please I need help.

Thanks!