camera model unknown unsupported

[pencilcas]

Preliminary Checks

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Description

I'm using two Zed x One to form binocular with Zed Box as the host, Jetpack as 5.1.1, SDK as 4.2.5 and CUDA as 11.4, I want to use ZED_Explorer to record SVO video, the recorded video can be played back in the ZED_Explorer, but when I read the SVO information with Python or use the ZED_Export tool to convert SVO to AVI, I get an error" camera model unknown unsupported”。 When playing back in the ZED_Explorer, you can see that the model is N/A, as shown in the figure below, but before recording the ZED_Explorer video, you can see that the model is vitual ZED-X, how should I fix this SVO video? I also restart the zed_x_daemon,but no effect.

My SVO file is as follows：SVGA_SN109846407_10-14-58.svo2

Steps to Reproduce

1.open ZED_Media_Sevice,then stream 2.open ZED_Explorer ,record svo 3.run ZED_Export-python,get error"camera model unknown unsupported" ...

Expected Result

Convert SVO files to AVI and Python can read SVO files

Actual Result

get error"camera model unknown unsupported"

ZED Camera model

ZED

Environment

OS：ubuntu 20.04
jetpack:5.1.1
sdk:4.2.5
hardware:zedbox+zed x one stereo

Anything else?

No response