CAMERA MOTION SENSORS NOT DETECTED

[robomike]

Preliminary Checks

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Description

python3 zed_sensor_data.py can't claim interface 0: -6 CAMERA MOTION SENSORS NOT DETECTED

I've tried to debug this issue by looking deeper into it. Running the ZED Diagnostic tool results in: [ZED][WARNING] libhid error: -6 can't claim interface 0: -6

So perhaps this is an SDK issue? sudo lshw yields: *-usb:0 description: USB hub product: USB 2.0 Hub vendor: Standard Microsystems Corp. physical id: 2 bus info: usb@1:2 version: b.b3 capabilities: usb-2.00 configuration: driver=hub maxpower=2mA slots=2 speed=480Mbit/s *-usb UNCLAIMED description: Human interface device product: ZED-2i HID INTERFACE vendor: STEREOLABS physical id: 2 bus info: usb@1:2.2 version: 3.0a serial: 32142444 capabilities: usb-2.00 configuration: maxpower=150mA speed=12Mbit/s which means the kernel isn't loading the driver, or doesn't know what it is.

I've tried to reinstall the SDK and this still is not working.

I tried running the ZED Diagnostic on the machine with cables in both directions... see attached. ZED_Diagnostic_Results.zip

Is there a known working configuration?

Steps to Reproduce

1. Fresh Jetson Nano 2GB install with JP 4.6.1
2. install dependencies and ZED_SDK_Tegra_L4T32.7_v3.7.4.run
3. reboot
4. run python3 zed_sensor_data.py ...

Expected Result

I expect this to work with no issues.

Actual Result

can't claim interface 0: -6 CAMERA MOTION SENSORS NOT DETECTED

ZED Camera model

ZED2i

Environment

OS:  Ubuntu 18.04
NVIDIA JETSON NANO 2GB
JP 4.6.1

Anything else?

No response