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Nothing happens after trying to confirm the SMS

Open Jolly-Pirate opened this issue 7 years ago • 9 comments

A few users have reported that after receiving the SMS, when they click "Continue" on the phone confirmation page, nothing happens. Chrome, Firefox, Edge

Jolly-Pirate avatar May 25 '18 20:05 Jolly-Pirate

Hello! I'm facing the same issue!

I was trying to sign up and during the process I did not get the phone verification code on the same day, I got it on the next day. Well that's not an issue! The issue is, I tried to continue the sign up process through the e-mail confirmation link and the problem is after entering the phone no. the page doesn't continue to the code verification page at all. I tried pressing the "continue" several times and it did not load at all .. kind of like issue #239 !it is stuck . what do i do ? I've attached the screenshot below .

screenshot 10

Someone please help me out !

high-octane-soul avatar Jun 04 '18 06:06 high-octane-soul

Hi guys! My problem is solved! I guess the team worked to debug the issue. Thanks a lot! everything is going smooth. :)

high-octane-soul avatar Jun 05 '18 04:06 high-octane-soul

Believe this ticket can be closed?

originated avatar Jun 05 '18 15:06 originated

seems like other users are still having the issue

image

TimCliff avatar Jun 05 '18 16:06 TimCliff

I asked a user on steem.chat who was having this issue to send a screen shot of their dev console error log. Here is what it shows:

image

TimCliff avatar Jul 11 '18 15:07 TimCliff

i wanted to say that the page doesn't let me go further from this page. I did put phone number in, but this 'continue' button is not working, I can't click on it

image

infleum avatar Jul 12 '18 00:07 infleum

Any updates on the issue so far??

jsr1611 avatar Jul 12 '18 05:07 jsr1611

I am also having this exact issue. Pressing continue does not progress and I do not receive a text. Has anyone found a solution yet?

plasmahawknz avatar Jan 01 '19 05:01 plasmahawknz

Hello, what is the solution for this? I am having this same issue. Stuck in both mobile and desktop, won't go to a different screen. Screen Shot 2019-09-12 at 10 10 58 AM

yaisah avatar Sep 12 '19 15:09 yaisah