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Ear detection doesn't work for both Airpods Max and Airpods Pro

Open muxuuu opened this issue 3 years ago • 13 comments

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muxuuu avatar Sep 30 '22 06:09 muxuuu

Hi. Do you try to use other player?

steam3d avatar Sep 30 '22 06:09 steam3d

I checked everything works fine. Especially AirPods Max - it's work perfectly. On AirPods Pro can be delay between action so I looking for solution to reduce delay.

steam3d avatar Sep 30 '22 07:09 steam3d

I tried different players, like edge, image but it didn't work. the pause button's play/pause works fine and the ear detection just do nothing

muxuuu avatar Sep 30 '22 11:09 muxuuu

What Windows Build do you use? What firmware version do AirPods has? Can you upload the log files from support page?

I tested the whole day and can't reproduce issue.

steam3d avatar Sep 30 '22 12:09 steam3d

22623.730 beta channel I don't know my AirPods firmware version because i don't have an Iphone. I think it's not a firmware problem because it used to work fine on my airpods pro but now it doesn't work on both airpods.

muxuuu avatar Sep 30 '22 12:09 muxuuu

Ear detection is set to none the log file said. You can try to reset settings to default. image

steam3d avatar Sep 30 '22 12:09 steam3d

MagicPodsServiceLog.txt tried reset, still didn't work. QAQ

muxuuu avatar Sep 30 '22 12:09 muxuuu

I do not see that you tried to reset settings of MagicPods. 2 headphones were connected last time, so when 2 headphones connected at the same time all the Features will turn off.

Do you use two models headphones at the same time?

steam3d avatar Sep 30 '22 12:09 steam3d

I did reset the settings but don't know why there's no log. I tried connect Airpods pro only, Airpods Max only ,and connect both the same time ,and all of these just the same result.

muxuuu avatar Sep 30 '22 12:09 muxuuu

I can't detect anything because most of the time you had both model headphones connected. Try reinstall the MagicPods maybe Windows clear something. AirPods Max is disconnected only when it inside their case.

steam3d avatar Sep 30 '22 13:09 steam3d

Tried reinstall, :( still the same ): MagicPodsServiceLog.txt forget this, maybe it's the OS version problem, It's nothing serious without the feature. Thanks again.

muxuuu avatar Sep 30 '22 13:09 muxuuu

I don't have an Iphone, If you can try turn off ear detection on Iphone and connect to windows again, see what will happen :)

muxuuu avatar Sep 30 '22 13:09 muxuuu

No feedback

steam3d avatar Jun 20 '24 09:06 steam3d