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Can't connect/disconnect using the app

Open POPPI29 opened this issue 3 years ago • 3 comments

To connect and disconnect I have to go though Windows settings.

POPPI29 avatar Sep 08 '22 11:09 POPPI29

Hi. Upload the log files.

steam3d avatar Sep 08 '22 11:09 steam3d

MagicPodsServiceLog.txt MagicPodsUILog.txt Dunno if these are the ones

ghost avatar Sep 08 '22 11:09 ghost

Everything right. The MagicPods gets nothing when asks from Windows audio devices. So because of it the connection option does not work.

You can try to recreate the audio devices:

  1. Turn off the MagicPods
  2. Disable headset and headphones 4.Enable headset and headphones
  3. Run MagicPods https://help.magicpods.app/issue-connectivity/

steam3d avatar Sep 08 '22 11:09 steam3d