mobile icon indicating copy to clipboard operation
mobile copied to clipboard

Android BUG: After update to 3.14 app crash every time

Open gpdevsoft opened this issue 3 years ago • 26 comments
trafficstars

After update from Google play store to version 3.14 app take many second to open and sometimes crash, so i have uninstall and reinstall it and now crash every time i try to open, can't login at all

Android version: 9 Device: Smartphone with Ram 2GB cpu 1.6GHz octa core

gpdevsoft avatar Mar 26 '22 09:03 gpdevsoft

Getting the same issue here.

I was having issues with the beta, so I left the beta to reinstall 3.14.0, and now it's crashing. I rejoined the beta and it's still crashing. This makes me think that it's crashing because I'm not logged in, but of course I can't login if it's crashing!

kiwipxl avatar Mar 27 '22 23:03 kiwipxl

Investigating..

moughxyz avatar Mar 28 '22 13:03 moughxyz

And to be clear both of you were actively and recently using the previous version with no issue? Did either of you get new devices restored from a cloud backup?

moughxyz avatar Mar 28 '22 14:03 moughxyz

the previous versions work fine for me, the startup is slow but less than 10 seconds maybe it depends on the old smartphone, (if it's possibile to reduce start up time on entry level device it would be great) I didn't perform any reset so no restore from a cloud backup, at the moment to use the app I had to download apk from github (3.12.0)

gpdevsoft avatar Mar 28 '22 14:03 gpdevsoft

Please give 3.14.1 a try, which was pushed out yesterday.

moughxyz avatar Mar 29 '22 12:03 moughxyz

i can see only 3.14.0 apk not 3.14.1 on github release, anyway i have uninstall 3.12.0 and install 3.14.0 from github then restarted the smartphone and login in, seem to not crash but is less responsive to open a note and edit takes longer, startup time is very slow compare to 3.12.0 (about 15 seconds), for now i'll use 3.12.0. anyway thanks for support hope you can solve as soon as possibile

gpdevsoft avatar Mar 29 '22 13:03 gpdevsoft

Sorry, was uploaded to Google Play only. Available on GitHub now: https://github.com/standardnotes/mobile/releases/tag/3.14.1

moughxyz avatar Mar 29 '22 13:03 moughxyz

3.14.1 from github work same to 3.14.0, less responsive 3.12.0, the google play's version crash at start up like 3.14.0

gpdevsoft avatar Mar 29 '22 14:03 gpdevsoft

In my testing, load time from launch to interface load was:

3.12.0: 1.7s 3.14.0: 6s 3.14.1: 2.7s

So, not as great as 3.12, but much better. We hope to get back to 1.7s levels but will take more time investigating.

moughxyz avatar Mar 29 '22 14:03 moughxyz

does'nt crash it's already good, it's better if i could use google play's version to get updates automatically, but for now i prefer 3.12.0 because is more fast

gpdevsoft avatar Mar 29 '22 14:03 gpdevsoft

Hi! I was advised to clear app data & cache from support and that worked like a charm. App stopped crashing on startup :)

The crashing was happening on both 3.14.0 and 3.14.1.

kiwipxl avatar Mar 30 '22 01:03 kiwipxl

thanks to @kiwipxl also google play store's version don't crash but remain less responsive and too long time to start up :(

gpdevsoft avatar Mar 31 '22 16:03 gpdevsoft

Having the same issue after updating from 3.11 to 3.14 on F-Droid. Clearing app data & cache didn't fix. Downgraded back to 3.11.

user8446 avatar Apr 04 '22 02:04 user8446

Same here, long time user installing via F-Droid. This last update crashes immediately on launch. Not clearing app data as that would wipe my local notes.

dreamsyntax avatar Apr 04 '22 04:04 dreamsyntax

Here is crash log: https://bin.kv2.dev/~624a7a72410e7c32e669b643

Edit: Seems already fixed on 3.14.1

eminp avatar Apr 04 '22 04:04 eminp

Had the same issue using F-Droid with 3.14.0 on LineageOS 18.1 (25/3/22). Don't know the version of standard notes that was installed before the upgrade. After the upgrade, 3.14.0 would crash every time it started. I cleared the app cache and cleared the app storage but neither stopped the crashing. I installed 3.14.1 apk from the repo's release page and it worked. Thank you!

stephengmatthews avatar Apr 04 '22 05:04 stephengmatthews

Used 3.14.0 on my newly built Pixel 3a with CalyxOS 3.3.0 (Android 12, build SP2A.220305.012.22303004), also crashed upon start up, nothing to app/cache clear since it was new. Reverted to 3.12.0 and it worked. F-Droid didn't have 3.14.1 but got the APK, works but startup is laggy. Otherwise 3.14.1 is fine on my Stock Pixel 6 from Google Play.

ChouMeiUrHeep avatar Apr 04 '22 09:04 ChouMeiUrHeep

for me crash is solved downloaded from google play store or github 3.14.1, before open the app i have to clear app data & cache but it take 10/15 seconds to start up also edit/create note remain too slow

gpdevsoft avatar Apr 04 '22 11:04 gpdevsoft

update from 3.11.0 to 3.14.0 from f-droid on android 11 crashes immediately. downgrading didn't work so i reinstalled 3.11.0. tried installing 3.14.0 once more to double check and it still crashed on launch.

nZpUhsX avatar Apr 04 '22 12:04 nZpUhsX

The crash should be resolved with version 3.14.1, however the F-Droid version might be lagging behind. Feel free to sideload the .apk from here.

stefan-yas avatar Apr 05 '22 02:04 stefan-yas

i had forgotten about the fdroid lag. thanks for the link.

nZpUhsX avatar Apr 05 '22 17:04 nZpUhsX

If you are on F-Droid version you cannot upgrade via that link. Fails to install. You would have to wipe data and lose local notes

dreamsyntax avatar Apr 05 '22 18:04 dreamsyntax

If you are on F-Droid version you cannot upgrade via that link. Fails to install. You would have to wipe data and lose local notes

We do recommend having regular backups as a rule-of-thumb.

stefan-yas avatar Apr 07 '22 03:04 stefan-yas

At this point u guys should really consider setting up ur own custom repo on fdroid just like newpipe to get updates faster to your users.

I got the update from the Fdroid store to 1.14.1 and it works fine now. Looks like the issue can be closed.

Manodiestra avatar Apr 15 '22 19:04 Manodiestra

Update: same as above

If you are on F-Droid version you cannot upgrade via that link. Fails to install. You would have to wipe data and lose local notes

I was able to upgrade via the new F-Droid release to 3.14.1 and have access to all my local notes. Will be migrating my data and remove the F-Droid version

dreamsyntax avatar Apr 15 '22 21:04 dreamsyntax