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After latest update Standard Notes opens to unresponsive white screen

Open Franklinsuun opened this issue 3 years ago • 11 comments

Hello!

Hope you're well.

I just downloaded the latest update for Standard Notes. Afterwards the desktop app on my windows computer wouldn't open properly. Every time I opened it it would open to a blank, unresponsive white screen. The right-click menu wouldn't work anywhere. The close, minimise/maximise buttons wouldn't respond. I left it open for an hour to see if it would load eventually, which it did not. the program doesn't crash it just stays frozen. At about the same time I added a passcode lock to my desktop app. I don't know if that would have any impact on this. I also have the app on my android phone. The app on the phone works perfectly well. No issues there. The notes are all still there. I have attached a picture of what it looks like when I open the app.

Thanks in advance for any help. This notes app has been a life-changer!

Cheers,

Francis. Unreponsive Standard Notes Screen_FThompson_13 01 2022

Franklinsuun avatar Jan 12 '22 23:01 Franklinsuun

Oh and I forgot to mention that I have uninstalled and reinstalled Standard Notes twice in an attempt to resolve the issue.

Franklinsuun avatar Jan 12 '22 23:01 Franklinsuun

exactly same issue for me appimage debian 11

i downgraded back to .13 and disabled automatic updates and it's working again

ew0k avatar Jan 12 '22 23:01 ew0k

Hey, ew0k!

Thanks for that. That's a good idea. I'll do that in the meantime.

Cheers,

Francis.

Franklinsuun avatar Jan 12 '22 23:01 Franklinsuun

I've confirmed that the earlier 3.9.13 release still works perfectly well. It's just the new release that has the blank screen issue.

Franklinsuun avatar Jan 13 '22 00:01 Franklinsuun

Hey all, this has been fixed for Windows: https://github.com/standardnotes/forum/issues/1506#issuecomment-1011516277

Didn't realize it affected Linux as well, investigating..

moughxyz avatar Jan 13 '22 02:01 moughxyz

Updated Linux builds here: https://github.com/standardnotes/desktop/releases/tag/v3.9.14

Please confirm.

moughxyz avatar Jan 13 '22 03:01 moughxyz

Hey, Moughxyz!

Thanks so much for that. Appreciate it.

Cheers,

Francis.

Franklinsuun avatar Jan 13 '22 03:01 Franklinsuun

Updated Linux builds here: https://github.com/standardnotes/desktop/releases/tag/v3.9.14

Please confirm.

The white window issue has gone away, although the folder extension does not load. I'm using the appimage on Fedora 35.

zevlee avatar Jan 13 '22 09:01 zevlee

The white window issue has gone away, although the folder extension does not load. I'm using the appimage on Fedora 35.

Please try toggling the Folder extension from the Quick Settings menu on and off. Should fix it!

stefan-yas avatar Jan 13 '22 10:01 stefan-yas

Fantastic! Thank you. The white window has fixed and toggling the folder extensions has resolved the folder issue. Thank you all. Back to the notetaking.

Franklinsuun avatar Jan 13 '22 21:01 Franklinsuun

The Folders issue has been fixed in 3.9.15.

moughxyz avatar Jan 13 '22 21:01 moughxyz