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Maker portal: Better status for the "Image quality check complete" state

Open stackatron opened this issue 5 years ago • 4 comments

When you finish the ID upload, the external platform says "Image quality check complete"

Does this mean I'm done? Is my ID verified? I think this state is really "ID verification pending, we will notify you if there are any problems..."

It might be nice if our UI shared this state. For example:

Thanks for uploading your identity verification materials. Your verification is pending. We will reply via email if your verification requires any additional steps.

stackatron avatar Jun 21 '19 18:06 stackatron

Attaching a screenshot here for reference:

Screen Shot 2019-06-24 at 16.10.53.png

@hstove can we detect when the external process is complete here and replace the iframe with our own message as @jeffdomke suggests?

markmhendrickson avatar Jun 24 '19 14:06 markmhendrickson

This confirmation interaction works for me during my tests. However, there's a typo with "participation" in the message:

Screen Shot 2019-07-02 at 13 49 09

I would also recommend that we change this page's navigation label from "Document Signing" (which is quite generic) to "Participation Agreement" (which is more specific, descriptive, and consistent).

markmhendrickson avatar Jul 02 '19 11:07 markmhendrickson

The typo has been fixed:

Screen Shot 2019-08-05 at 13.48.27.png

markmhendrickson avatar Aug 05 '19 11:08 markmhendrickson

@hstove Are you currently working on an improvement to the "Identity Verification" confirmation here? If not, we should move back to the icebox.

markmhendrickson avatar Aug 05 '19 11:08 markmhendrickson