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Published 20 hours ago • verified publisher icon stacks-archive

Free ID that is showing unclaimed in Explorer is showing as unavailable in the Browser

Open ryanarndtcm opened this issue 5 years ago • 6 comments

This is coming in from a user in support who has been sent a link to this issue to add to. I will add anything else in here that they send to support.

shows ID is not taken: https://explorer.blockstack.org/name/andonov.id.blockstack

Screenshot.png image

Shows ID is taken

ryanarndtcm avatar Apr 30 '20 19:04 ryanarndtcm

I tried on Firefox, Brave, Iridium - get the same thing

ryanarndtcm avatar May 01 '20 18:05 ryanarndtcm

Yes this isn't browser based it seems to be a data issue with name registration. Let me ping Hank and see if he has noticed this issue. @hstove

timstackblock avatar May 01 '20 20:05 timstackblock

@timstackblock user is checking in on the status of this, is there anything I can update them with? thanks!

ryanarndtcm avatar May 12 '20 18:05 ryanarndtcm

I spoke to @hstove about this and he found the issue, I will assign this ticket to him.

What we found it that we just need better validation on this form. The issue is no the number of characters users are trying to register names with, thats what causes the error.

timstackblock avatar Jun 11 '20 18:06 timstackblock

To clarify the issue here: subdomains must be at least 8 characters. This one is 7, which is why it's being blocked from registering.

hstove avatar Jun 12 '20 16:06 hstove

Ahh, this is a carry over ID from Onename which was registered and is now expired and cannot be renewed, so for this person, it will then be lost from the sounds of it.

Is that correct?

ryanarndtcm avatar Jun 12 '20 16:06 ryanarndtcm