Mathew Heard

@shaunmulligan Do you mean an issue with the device randomly rebooting, or an issue with the device when performing a reboot? There are three fixes in we have for random...

I've seen this too on other devices. It's pretty uncommon but appears to be a case of NM stopping the autoreconnect due to flagging. I'm currently testing a Network Manager...

Updating back to the previous version (delta) restores the missing files. Updating (again) to the new faulty version (delta) worked. So it appears to be part of the update process...

Confirmed it's not always the same files. From a different hub. ``` gateway.version gateway.zip nightlight.version nightlight.zip process_manager.version process_manager.zip processor.version wellness.version ``` This one got nightlight but no wellness.

Had another occurance of this today. In this case the VPN service was interrupted during (appears to have been a IP routing error, no route to AWS IPs) the upgrade....

We have seen it enough times now that we can be certain of a bug. We have done upwards of 10k delta updates easy over our time (and seen this...

Just one (at random)

We had this happen again. I was able to confirm its on the client delta side as a rollback to previous version, then a re-upgrade to the target version resolved...

We can also confirm that the files are in the image as we have a ls -las in the build script to confirm it (these specific files have gone missing...

@cywang117 this has been a long term troubleshooting issue for us. It's so infrequent that its quite difficult to test for. Today we had a fresh installation (first install) that...