Activation required almost every day

[malle-pietje]

Describe the bug Almost every day I have to activate the Ray license on the only Windows 11 PC I use.

Ray version 2.7.5.0

Expected behavior That I do not have to do this all the time...

Screenshots Also it is quite strange that I see this in my profile (https://spatie.be/profile/invoices)"

While here (https://spatie.be/profile/purchases) I see this:

Desktop (please complete the following information):

• Windows 11 (Version 22H2 (OS Build 22621.2715)

[alexandruspataru]

I can confirm this on Windows 10. Purchased the license less than 24 hours ago and now I just received the message that I am in trial mode. Had to reactivate the license. 👎

P.S. I see the purchase on both links Purchases & Invoices

[gtarcea]

I can confirm this is also happening to me. I'm running on a Linux system. Weirdly its happening on my desktop Linux but not my laptop Linux. This has been going on for a couple of months. I reactive on this device. I've even deleted the device on the website and re-added. Nothing resolves it.

[mariosvasiliou]

I can confirm that this is also a case we have in our office for all developers. A banner that we are in trial, when we click it finds the license and the banner is removed! Windows 11 Pro

[CodyPChristian]

This happens to me daily on Windows 10 as well.

[michaloravec]

Fix that please, it's really annoying....

[CodyPChristian]

The latest release seems to have fixed this issue, no longer occurs for me.

[ronfuller]

I am running MacOS Sonoma 14.5 and this problem just started occurring seemingly after the latest release. I now have to reactive the license often, sometimes multiple times / day

[bogusbd]

macOS 13.5.2 (22G91 ray Version 2.8.1 (2.8.1)

the problem still exists =/

if I completely kill the process and restart ray, it works again

if I delete the old key and create a new one, it works again

[ronfuller]

I can confirm that I continue to see this problem as well. MacOS Sonoma 14.6.1 ray Version 2.8.1