authentication problems with matrix-client-element

[tvo6]

Hello,

Since I've uploaded the web client to element, I cannot login: Incorrect username and/or password. Please note you are logging into the myserver.org server, not matrix.org. Matrix auth is configured via LDAP (matrix_synapse_ext_password_provider_ldap_*).

I don't find any piece of log to give me some hint, did someone meet the problem? Where may I search for log or more info?

Thanks,

[tvo6]

I found some logs; when I try to log in:

août 21 16:31:30 pouzin matrix-synapse[1552]: 2020-08-21 14:31:30,128 - ldap_auth_provider - 516 - WARNING -  - Error during LDAP authentication: ('wrap socket error: [SSL: UNSUPPORTED_PROTOCOL] unsupported protocol (_ssl.c:1091)',)
août 21 16:31:30 pouzin matrix-synapse[1552]: 2020-08-21 14:31:30,130 - ldap_auth_provider - 187 - WARNING -  - Error during ldap authentication: ('wrap socket error: [SSL: UNSUPPORTED_PROTOCOL] unsupported protocol (_ssl.c:1091)',)
août 21 16:31:32 pouzin matrix-synapse[1552]: 2020-08-21 14:31:32,254 - synapse.logging.context - 596 - WARNING - GET-3602 - Expected logging context sentinel but found POST-3638

For some other users, it works as expected… I cannot get an idea of what is wrong…

[sobriant74]

Did you ever figure this out? I'm trying to do the same and the documentation for this feature is extremely limited.