Issue with graphical display on Ubuntu and Mint

[patkel]

I am teaching a class that is using the imexam package. The graphical window appears black in most cases if you run a routine such as 'a' or 'r' A workaround appears to be hitting 's' and then e.g., 'a' or 'r' multiple times. Is there a way to fix this bug? It seems to be an issue related to pylab or matplotlib, perhaps?

[sosey]

it's usually an issue with the matplotlib backend in use. Can you send me the output of these commands from a python terminal:

import matplotlib import platform, sys matplotlib.get_backend() platform.uname() sys.version

If we can't fix it with your backend, and it's a bug, I'm packaging a new release this weekend and can try and throw in a fix for this.

[patkel]

Hi, I’m forwarding to Daniel who is one of the students with the issue. Thanks so much for the help! Cheers Pat

On Friday, March 6, 2020, Megan Sosey [email protected] wrote:

it's usually an issue with the matplotlib backend in use. Can you send me the output of these commands from a python terminal:

import matplotlib import os, platform, sys matplotlib.get_backend() platform.uname() sys.version

If we can't fix it with your backend, and it's a bug, I'm packaging a new release this weekend and can try and throw in a fix for this.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/spacetelescope/imexam/issues/197?email_source=notifications&email_token=ABHG3PB72AAVJQNQG3EU6P3RGE3SVA5CNFSM4LDFCCP2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEOCJFBA#issuecomment-595890820, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABHG3PCIRS7KC2XPXYDFL63RGE3SVANCNFSM4LDFCCPQ .

[patkel]

Hey all,

This is what my terminal responded with.

[image: Screenshot from 2020-03-06 10-32-54.png]

On Fri, Mar 6, 2020 at 10:13 AM Patrick Kelly [email protected] wrote:

Hi, I’m forwarding to Daniel who is one of the students with the issue. Thanks so much for the help! Cheers Pat

On Friday, March 6, 2020, Megan Sosey [email protected] wrote:

it's usually an issue with the matplotlib backend in use. Can you send me the output of these commands from a python terminal:

import matplotlib import os, platform, sys matplotlib.get_backend() platform.uname() sys.version

If we can't fix it with your backend, and it's a bug, I'm packaging a new release this weekend and can try and throw in a fix for this.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/spacetelescope/imexam/issues/197?email_source=notifications&email_token=ABHG3PB72AAVJQNQG3EU6P3RGE3SVA5CNFSM4LDFCCP2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEOCJFBA#issuecomment-595890820, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABHG3PCIRS7KC2XPXYDFL63RGE3SVANCNFSM4LDFCCPQ .

[sosey]

hmm...I'm not sure the attached image was uploaded?

[patkel]

I'm resending it as an attachment here...

On Fri, Mar 6, 2020 at 3:43 PM Megan Sosey [email protected] wrote:

hmm...I'm not sure the attached image was uploaded?

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[sosey]

I think it might be getting clipped. You should be able to drag the image into the comment area on github and it will upload, will try that?

[patkel]

[sosey]

one more - sorry, which version of matplotlib are you running?
matplotlib.__version__

[patkel]

Apparently 3.1.3

On Friday, March 6, 2020, Megan Sosey [email protected] wrote:

one more - sorry, which version of matplotlib are you running?

matplotlib.version

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[sosey]

sorry for the long delay, hope all is well where you are during these times..

I wasn't able to reproduce your issue locally. But I did release a new version of imexam (0.9.1) that has quite a few fixes, it's worth updating and giving it another try.

[patkel]

thanks!

Pat

On Thu, Apr 9, 2020 at 5:32 PM Megan Sosey [email protected] wrote:

sorry for the long delay, hope all is well where you are during these times..

I wasn't able to reproduce your issue locally. But I did release a new version of imexam (0.9.1) that has quite a few fixes, it's worth updating and giving it another try.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/spacetelescope/imexam/issues/197#issuecomment-611785348, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABHG3PAGCIC2WQD2WCYU2BLRLZEHTANCNFSM4LDFCCPQ .