can not install on windows 11

[morganwang010]

Describe the bug

Spacedrive-windows-x86_64.msi, this install package can not be installed successfully, report the error code 2502 , 2503.

Reproduction

1,downlowad the windows installer package 2,execute the msi package 3,got the error

Expected behavior

No response

Platform and versions

OS： windows 11 
version : 22h2

Stack trace

No response

Additional context

No response

[gedeondoescode]

I'm not sure if you've already tried this but can you try running it as Administrator and see if anything changes

[HeavenVolkoff]

As far as I know, this issue is likely either the installation process or the user lacking access to the temporary folder required for extracting the application data before copying it to the final installation location. You can attempt one of the following solutions:

• Run the installer as an administrator.
• Move the installer to a different directory, such as your home directory or C: drive.
• Make sure you have the necessary permissions to access the temporary directory. You can find instructions on how to do this here

[Diselorya]

Me too, but another error code 2755.

Tried, but not work

As far as I know, this issue is likely either the installation process or the user lacking access to the temporary folder required for extracting the application data before copying it to the final installation location. You can attempt one of the following solutions:

• Run the installer as an administrator.
• Move the installer to a different directory, such as your home directory or C: drive.
• Make sure you have the necessary permissions to access the temporary directory. You can find instructions on how to do this here

[HeavenVolkoff]

Me too, but another error code 2755.

2755 seems to also be an error related to missing permissions: https://community.withsecure.com/en/kb/articles/29749-error-2755-upon-windows-business-suite-product-installation

You said you tried running with admin privileges, did you get the exact same error? If so, how is your Windows setup? What version and edition of Windows are you using (include patch number if possible) ? Is it a personal computer or a company issued one? Is your admin account a local one or a remote one?

[Diselorya]

Thanks, it works. The problem is I cannot find "Run with administrator privileges" in the right-click menu of the. msi installation package. I find a way to run as admin, then it works:

1. Run cmd.exe as admin.
2. msiexec /package Spacedrive-windows-x86_64.msi

Me too, but another error code 2755.

2755 seems to also be an error related to missing permissions: https://community.withsecure.com/en/kb/articles/29749-error-2755-upon-windows-business-suite-product-installation

You said you tried running with admin privileges, did you get the exact same error? If so, how is your Windows setup? What version and edition of Windows are you using (include patch number if possible) ? Is it a personal computer or a company issued one? Is your admin account a local one or a remote one?

[Raghav-45]

I think this issue has been resolved, so let's close it.