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macos: app fails to start (potentially intel mac only?)
When I open the Cody app, I see three animated dots, and nothing ever loads.
If I open up the dev console in the app, I can see this error:
SyntaxError: Unexpected identifier 'c'
promisReactionJob
The logs show:
[2023-06-30][20:33:19][ERROR][app] ✱ Sourcegraph App version: 2023.6.28+1331.1867679b11
[2023-06-30][20:33:21][ERROR][app] [31;43;1m|------------------------------------------------------------------------------|[0m
[2023-06-30][20:33:21][ERROR][app] [0m[31;43;1m| src-cli is unavailable |[0m
[2023-06-30][20:33:21][ERROR][app] [0m[31;43;1m|------------------------------------------------------------------------------|[0m
[2023-06-30][20:33:21][ERROR][app] [0m[31m[31;43;1m|[0m Sourcegraph is better when src-cli is available; batch changes may not work. [31;43;1m|[0m[0m
[2023-06-30][20:33:21][ERROR][app] [0m[31m[31;43;1m|[0m [31;43;1m|[0m[0m
[2023-06-30][20:33:21][ERROR][app] [0m[31m[31;43;1m|[0m Installation: https://github.com/sourcegraph/src-cli [31;43;1m|[0m[0m
[2023-06-30][20:33:21][ERROR][app] [0m[31m[31;43;1m|[0m [31;43;1m|[0m[0m
[2023-06-30][20:33:21][ERROR][app] [0m[31;43;1m|------------------------------------------------------------------------------|[0m
[2023-06-30][20:33:21][ERROR][app] [0m1688157201972806000 WARN servegit servegit/service.go:62 github.com/sourcegraph/sourcegraph/internal/service/servegit.(*svc).Start skipping local code since the environment variable SRC is not set {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.6.28+1331.1867679b11", "service.instance.id": "XXX"}, "Attributes": {}}
[2023-06-30][20:33:21][ERROR][app] 2023/06/30 20:33:21 tmpfriend: Removing /tmp/.searcher.tmp/tmpfriend-41946-1494674899
[2023-06-30][20:33:21][ERROR][app] 1688157201994796000 ERROR service run/util.go:44 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/internal/run.newQueueTelemetryOptions Failed to get src-cli version {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.6.28+1331.1867679b11", "service.instance.id": "XXX"}, "Attributes": {"error": "'src version -client-only': : exec: \"src\": executable file not found in $PATH"}}
[2023-06-30][20:33:21][ERROR][app] 1688157201994903000 ERROR service run/util.go:44 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/internal/run.newQueueTelemetryOptions Failed to get src-cli version {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.6.28+1331.1867679b11", "service.instance.id": "XXX"}, "Attributes": {"error": "'src version -client-only': : exec: \"src\": executable file not found in $PATH"}}
[2023-06-30][20:33:22][ERROR][app] 1688157202286485000 WARN service.worker runtime/runtime.go:125 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/internal/worker/runtime.New runtime 'docker' is not supported: missing required tools {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.6.28+1331.1867679b11", "service.instance.id": "XXX"}, "Attributes": {"dockerTools": ["src"]}}
[2023-06-30][20:33:22][ERROR][app] 1688157202286509000 WARN executor singlebinary/service.go:40 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/singlebinary.svc.Start.func1 executor for other queue failed {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.6.28+1331.1867679b11", "service.instance.id": "XXX"}, "Attributes": {"error": "runtime is not configured"}}
[2023-06-30][20:33:22][ERROR][app] 1688157202359195000 WARN service.worker runtime/runtime.go:125 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/internal/worker/runtime.New runtime 'docker' is not supported: missing required tools {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.6.28+1331.1867679b11", "service.instance.id": "XXX"}, "Attributes": {"dockerTools": ["src"]}}
[2023-06-30][20:33:22][ERROR][app] 1688157202359216000 WARN sourcegraph svcmain/svcmain.go:261 github.com/sourcegraph/sourcegraph/internal/service/svcmain.run.func1 failed to start service (skipping) {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.6.28+1331.1867679b11", "service.instance.id": "XXX"}, "Attributes": {"service": "executor", "error": "runtime is not configured"}}
[2023-06-30][20:33:22][ERROR][app] tauri:sign-in-url: http://localhost:3080/sign-in?s=SOMETOKEN
[2023-06-30][20:33:22][ERROR][app] [30;42;1m|------------------------------------------------------------------------------|[0m
[2023-06-30][20:33:22][ERROR][app] [0m[30;42;1m| |[0m
[2023-06-30][20:33:22][ERROR][app] [0m[30;42;1m| Sourcegraph is now available on http://localhost:3080 |[0m
[2023-06-30][20:33:22][ERROR][app] [0m[30;42;1m| |[0m
[2023-06-30][20:33:22][ERROR][app] [0m[30;42;1m|------------------------------------------------------------------------------|[0m
When I copy that sign-in-url and open it in a web browser, it seems to load a "connect to sourcegraph" page, but it doesn't actually work - it opens the Cody app again, but the app still fails to load.
The thing that stands out to me in the log is runtime 'docker' is not supported: missing required tools - though I do have docker up and running, and I see a couple containers that were started by Cody:
❯ docker container ls
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
fb4414532c0a slimsag/ctags:latest "/usr/local/bin/univ…" 6 minutes ago Up 6 minutes universal-ctags-42639
fb66558f48e1 slimsag/ctags:latest "/usr/local/bin/univ…" 6 minutes ago Up 6 minutes universal-ctags-42588
1abe09bbbc31 node:18.14.0 "docker-entrypoint.s…" 2 months ago Up 3 weeks api-on-node
83d7f4fb09af postgres:13.4-alpine "docker-entrypoint.s…" 4 months ago Up 3 weeks 0.0.0.0:5432->5432/tcp sam-postgres-db
❯ docker -v
Docker version 20.10.11, build dea9396
I'm on an Intel mac and the app's also not loading. I can't see any errors though.
Sorry we missed this @jlapier @adampatterson
Could you try this version we released just a few hours ago? As soon as it opens, select System Tray > Cody > Troubleshoot > Clear all data
If it doesn't come up after that, then let me know what the logs show after that (System Tray > Cody > Troubleshoot > Logs)
After installing the new version and clearing data, and then starting up the Cody app, same problem:
[2023-07-11][20:46:28][ERROR][app] ✱ Sourcegraph App version: 2023.7.11+1384.7d20a90ce7 darwin arm64
[2023-07-11][20:46:30][ERROR][app] [31;43;1m|------------------------------------------------------------------------------|[0m
[2023-07-11][20:46:30][ERROR][app] [0m[31;43;1m| src-cli is unavailable |[0m
[2023-07-11][20:46:30][ERROR][app] [0m[31;43;1m|------------------------------------------------------------------------------|[0m
[2023-07-11][20:46:30][ERROR][app] [0m[31m[31;43;1m|[0m Sourcegraph is better when src-cli is available; batch changes may not work. [31;43;1m|[0m[0m
[2023-07-11][20:46:30][ERROR][app] [0m[31m[31;43;1m|[0m [31;43;1m|[0m[0m
[2023-07-11][20:46:30][ERROR][app] [0m[31m[31;43;1m|[0m Installation: https://github.com/sourcegraph/src-cli [31;43;1m|[0m[0m
[2023-07-11][20:46:30][ERROR][app] [0m[31m[31;43;1m|[0m [31;43;1m|[0m[0m
[2023-07-11][20:46:30][ERROR][app] [0m[31;43;1m|------------------------------------------------------------------------------|[0m
[2023-07-11][20:46:30][ERROR][app] [0m1689108390866787000 WARN servegit servegit/service.go:62 github.com/sourcegraph/sourcegraph/internal/service/servegit.(*svc).Start skipping local code since the environment variable SRC is not set {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.7.11+1384.7d20a90ce7", "service.instance.id": "XXX"}, "Attributes": {}}
[2023-07-11][20:46:30][ERROR][app] 2023/07/11 20:46:30 tmpfriend: Removing /tmp/.searcher.tmp/tmpfriend-92940-2413151264
[2023-07-11][20:46:30][ERROR][app] 1689108390898403000 ERROR service run/util.go:44 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/internal/run.newQueueTelemetryOptions Failed to get src-cli version {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.7.11+1384.7d20a90ce7", "service.instance.id": "XXX"}, "Attributes": {"error": "'src version -client-only': : exec: \"src\": executable file not found in $PATH"}}
[2023-07-11][20:46:30][ERROR][app] 1689108390898701000 ERROR service run/util.go:44 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/internal/run.newQueueTelemetryOptions Failed to get src-cli version {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.7.11+1384.7d20a90ce7", "service.instance.id": "XXX"}, "Attributes": {"error": "'src version -client-only': : exec: \"src\": executable file not found in $PATH"}}
[2023-07-11][20:46:31][ERROR][app] 1689108391250278000 WARN service.worker runtime/runtime.go:125 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/internal/worker/runtime.New runtime 'docker' is not supported: missing required tools {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.7.11+1384.7d20a90ce7", "service.instance.id": "XXX"}, "Attributes": {"dockerTools": ["src"]}}
[2023-07-11][20:46:31][ERROR][app] 1689108391250326000 WARN executor singlebinary/service.go:40 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/singlebinary.svc.Start.func1 executor for other queue failed {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.7.11+1384.7d20a90ce7", "service.instance.id": "XXX"}, "Attributes": {"error": "runtime is not configured"}}
[2023-07-11][20:46:31][ERROR][app] 1689108391257747000 WARN service.worker runtime/runtime.go:125 github.com/sourcegraph/sourcegraph/enterprise/cmd/executor/internal/worker/runtime.New runtime 'docker' is not supported: missing required tools {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.7.11+1384.7d20a90ce7", "service.instance.id": "XXX"}, "Attributes": {"dockerTools": ["src"]}}
[2023-07-11][20:46:31][ERROR][app] 1689108391257765000 WARN sourcegraph svcmain/svcmain.go:261 github.com/sourcegraph/sourcegraph/internal/service/svcmain.run.func1 failed to start service (skipping) {"Resource": {"service.name": "sourcegraph-backend", "service.version": "2023.7.11+1384.7d20a90ce7", "service.instance.id": "XXX"}, "Attributes": {"service": "executor", "error": "runtime is not configured"}}
[2023-07-11][20:46:31][ERROR][app] tauri:sign-in-url: http://localhost:3080/sign-in?s=WCyLTW7CDK3FQg6DeQIaWTT37OBRgnC1NDh_kjh_218%3D
[2023-07-11][20:46:31][ERROR][app] [30;42;1m|------------------------------------------------------------------------------|[0m
[2023-07-11][20:46:31][ERROR][app] [0m[30;42;1m| |[0m
[2023-07-11][20:46:31][ERROR][app] [0m[30;42;1m| Sourcegraph is now available on http://localhost:3080 |[0m
[2023-07-11][20:46:31][ERROR][app] [0m[30;42;1m| |[0m
[2023-07-11][20:46:31][ERROR][app] [0m[30;42;1m|------------------------------------------------------------------------------|[0m
Again, the docker containers are running
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
56f6dfabf7ec slimsag/ctags:latest "/usr/local/bin/univ…" 2 minutes ago Up 2 minutes universal-ctags-93545
88a571484197 slimsag/ctags:latest "/usr/local/bin/univ…" 2 minutes ago Up 2 minutes universal-ctags-93496
and the server at http://localhost:3080 is working from a web browser.
But the app just shows the three loading dots.
Ok got it, thanks @jlapier ! That definitely helps narrow it down. Could you try the following?
Start the app, give it a few seconds (so that the server has a chance to start as you did above), and when you see just the three loading dots:
- Right click -> Inspect element
- Click the
Consoletab - it should look something like this:
What's shown in there for you? Any errors?
I got the same error in the console. Also running an old mac os version and only getting the startup dots animation... Were you able to narrow this down? I just created a separate issue.
