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Not Successfully Binding to LDAP

Open DavidNBMD opened this issue 5 years ago • 5 comments

Expected Behavior

When setting up LDAP Integration, clicking the "Test LDAP" button under "Test LDAP Login" should work.

Actual Behavior

Error "Login Failed. [username] did not successfully bind to LDAP.

Please confirm you have done the following before posting your bug report:

Provide answers to these questions:

  • Is this a fresh install or an upgrade? Fresh.

  • Version of Snipe-IT you're running v4.9.5 build 4482 (g5b68a321a).

  • Version of PHP you're running 7.4.3.

  • Version of MySQL/MariaDB you're running 10.3.22-MariaDB-1ubuntu1 Ubuntu 20.04.

  • What OS and web server you're running Snipe-IT on Ubuntu 20.04.1 LTS and Apache/2.4.41.

  • What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) Install.sh.

  • WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error LOG.debug: Preparing to test LDAP login LOG.debug: Attempting to bind to LDAP for LDAP test LOG.debug: Attempting to login using distinguished name:uid=[username],ou=Global,dc=[domain],dc=[domain]

  • What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error Update LDAP/AD Settings, "/admin/ldap", pressing the "Test LDAP" button under "Test LDAP Login".

  • If a stacktrace is provided in the error, include that too. None.

  • Any errors that appear in your browser's error console. None.

  • Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo. Unfortunately impossible to.

  • Include any additional information you can find in storage/logs and your webserver's logs. No related information I can see.

  • Include what you've done so far in the installation, and if you got any error messages along the way. Fresh install, went straight to test LDAP. Done nothing else.

  • Indicate whether or not you've manually edited any data directly in the database No.

  • Notes: I have tested our LDAP Read Only account, password and filter against the LDAP server and they work. Also, our LDAP's users are organised in OUs nested under Global. Does Snipe-IT have issues reading nested OUs?

Settings are below:

Screen-Shot

Thanks.

DavidNBMD avatar Sep 22 '20 04:09 DavidNBMD

Having the same problem for quite some time now

Lieentz avatar Sep 28 '20 08:09 Lieentz

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

stale[bot] avatar Dec 25 '20 16:12 stale[bot]

I am also facing same issue. I am using Version v6.3.0

smslingam avatar Feb 13 '24 07:02 smslingam

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

stale[bot] avatar Feb 13 '24 07:02 stale[bot]