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Support external warranty check APIs

Open benwa opened this issue 5 years ago • 38 comments

  • Snipe-IT Version: 4.7.6
  • OS: Windows Server 2019
  • Web Server: IIS
  • PHP Version: 7.3.7

Sometimes warranties can change on an asset, or be unknown to a person inputting an asset at creation.

Many enterprise manufacturers offer the ability to check the warranty dates and levels based on an API query. By supporting those APIs (and requiring each instance to supply their own key), this can greatly reduce the amount of manual work it is to update an asset.

This can be done externally, and then written to Snipe-IT via its API or via writing to the database.

Here's a list of manufacturer warranty APIs I've found:

  • Dell: https://techdirect.dell.com/portal/AboutAPIs.aspx
  • HP: https://developers.hp.com/hp-client-management/doc/device-warranty
  • Lenovo: http://supportapi.lenovo.com/Documentation/Index.html
  • Cisco: https://developer.cisco.com/docs/support-apis/#!serial-number-to-information/cisco-serial-number-to-information-api-reference

benwa avatar Aug 02 '19 18:08 benwa

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

stale[bot] avatar Oct 01 '19 19:10 stale[bot]

This is still relevant

On Tue, Oct 1, 2019, 14:01 stale[bot] [email protected] wrote:

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

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benwa avatar Oct 01 '19 19:10 benwa

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

stale[bot] avatar Oct 01 '19 19:10 stale[bot]

Agreed. We've been looking for an asset tool that has the ability to pull warranty information without costing an arm and a leg, this would be a massive advantage for me pushing for Snipe-IT internally.

Laim avatar Oct 07 '19 16:10 Laim

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

stale[bot] avatar Dec 06 '19 17:12 stale[bot]

This is still relevant

chelming avatar Dec 06 '19 17:12 chelming

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

stale[bot] avatar Dec 06 '19 17:12 stale[bot]

I would love this as a feature as well.

JohnBlunden avatar Dec 18 '19 10:12 JohnBlunden

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

stale[bot] avatar Feb 16 '20 11:02 stale[bot]

This is still relevant

On Sun, Feb 16, 2020, 05:17 stale[bot] [email protected] wrote:

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

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benwa avatar Feb 16 '20 15:02 benwa

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

stale[bot] avatar Feb 16 '20 15:02 stale[bot]

This would be incredibly useful if implemented.

54656452 avatar Feb 23 '20 00:02 54656452

Related issue. We would really like to push asset status to an API and ideally updating snipe it with a confirmation. The logic of this seems very similar to what has been requested here.

Especially if you kept it vague and simply provide a box or execute all in a directory where we could put our scripts. We could then write an external push and internal one putting whatever results we are after where we want them.

Could be used for warranty status or anything else.

rovingrambler avatar Feb 24 '20 19:02 rovingrambler

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

stale[bot] avatar Apr 25 '20 05:04 stale[bot]

This is still relevant

On Sat, Apr 25, 2020, 00:50 stale[bot] [email protected] wrote:

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

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benwa avatar Apr 25 '20 13:04 benwa

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

stale[bot] avatar Apr 25 '20 13:04 stale[bot]

I've been working around it with other systems apis but absolutely still a crucial feature.

As mentioned previously I think an ability to send a json string would be more useful than warranty specific function. It could accomplish a warranty check and much more.

Apr 25, 2020 9:06:11 AM stale[bot] [email protected]:

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know! — You are receiving this because you commented. Reply to this email directly, view it on GitHub [https://github.com/snipe/snipe-it/issues/7326#issuecomment-619376947] , or unsubscribe [https://github.com/notifications/unsubscribe-auth/AHGI6X4Z4UIMJXRXXM7ZVZDROLN35ANCNFSM4IJAAUAA] . [https://github.com/notifications/beacon/AHGI6X5DPDH25NW2W35YTGLROLN35A5CNFSM4IJAAUAKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOETVPCMY.gif]

rovingrambler avatar Apr 25 '20 15:04 rovingrambler

+1 FD15527

viclou avatar May 29 '20 19:05 viclou

Just to keep this thread from going stale again, we are definitely looking for this feature, also. I suppose we could script it the hard way, but built-in functionality would be a huge plus.

z3m0n avatar Jun 03 '20 16:06 z3m0n

This would be incredibly useful if implemented. Perhaps a connection to warrantymaster.com may be appropriate.

mikey-m avatar Jun 05 '20 00:06 mikey-m

there is anything like that ? anyone knows ?

AMG-90 avatar Jul 20 '20 11:07 AMG-90

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

stale[bot] avatar Sep 20 '20 03:09 stale[bot]

Yup

On Sat, Sep 19, 2020, 22:49 stale[bot] [email protected] wrote:

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

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benwa avatar Sep 20 '20 03:09 benwa

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

stale[bot] avatar Sep 20 '20 03:09 stale[bot]

+1 interested in this as well!

kristofkeppens avatar Dec 11 '20 12:12 kristofkeppens

This would be great to have, any progress on this?

aarnold-sd68 avatar Apr 26 '21 21:04 aarnold-sd68

+100 for this idea!

Maybe a good idea to have a look at how similar tools like GoGenuity have this built in? We actually were researched GoGenuity before choosing SnipeIT for this reason, but SnipeIT has better overall features.

Ng-marelec avatar May 14 '21 12:05 Ng-marelec

+1

WELLBOREIS avatar May 19 '21 08:05 WELLBOREIS

+1 would love to have dell warranty info lookup based on serial number

TheZachAttack01 avatar Jun 21 '21 19:06 TheZachAttack01

+1 please do this!!!!

JKC1993 avatar Sep 08 '21 13:09 JKC1993