Upgrade fails in Step 4 "Backing up database"
Debug mode
- [X] I have enabled debug mode
- [X] I have read checked the Common Issues page
Describe the bug
Attempting to upgrade to current version of SnipeIT. Running update script crashes partway through and aborts the upgrade.
Issue occurs in Step 4, that backup of the database fails with a lengthy string of error messages.
Full print out of upgrade process is in screenshots section.
Reproduction steps
- Update PHP on IIS to v8.31.12
- Run git fetch -a on web server
- Run git pull on same server
- Run php upgrade.php
- Upgrade crashes in Step 4
Expected behavior
Upgrade to complete was expected result.
Screenshots
PS C:\inetpub\wwwroot\snipeit> php upgrade.php
WELCOME TO THE SNIPE-IT UPGRADER!
This script will attempt to:
- validate some very basic .env file settings
- check your PHP version and extension requirements
- check directory permissions
- do a git pull to bring you to the latest version
- run composer install to get your vendors up to date
- run migrations to get your schema up to date
- clear out old cache settings
Launching using branch: master Found PHP requirements, will check for PHP > 8.1.0 and < 8.4.0
Proceed with upgrade? [y/N]: y
Skipping user check as it is not supported on Windows or Posix is not installed on this server.
STEP 1: Checking .env file:
- Your .env is located at C:\inetpub\wwwroot\snipeit/.env
√ Your APP_KEY is not blank. √ Your APP_URL is not null or blank. It is set to http://snipeit.granite.com √ Your APP_URL is set to http://snipeit.granite.com and starts with the protocol (https:// or http://) √ Your APP_URL (http://snipeit.granite.com) does not have a trailing slash.
STEP 2: Checking PHP requirements: (Required PHP >=8.1.0 - <8.4.0)
√ Current PHP version: (8.3.12) is at least 8.1.0 and less than 8.4.0! Continuing... FYI: The php.ini used by this PHP is: C:\Program Files\PHP\v8.3.12\php.ini
Checking Required PHP extensions...
√ bcmath is installed! √ curl is installed! √ exif is installed! √ fileinfo is installed! √ gd is installed! √ json is installed! √ ldap is installed! √ mbstring is installed! √ mysqli is installed! √ openssl is installed! √ PDO is installed!
- sodium is NOT installed, but is recommended... √ tokenizer is installed! √ xml is installed! √ zip is installed!
STEP 3: Checking directory permissions:
√ C:\inetpub\wwwroot\snipeit/bootstrap/cache is writable √ C:\inetpub\wwwroot\snipeit/storage is writable √ C:\inetpub\wwwroot\snipeit/storage/logs is writable √ C:\inetpub\wwwroot\snipeit/storage/logs/laravel.log is writable √ C:\inetpub\wwwroot\snipeit/storage/framework is writable √ C:\inetpub\wwwroot\snipeit/storage/framework/cache is writable √ C:\inetpub\wwwroot\snipeit/storage/framework/sessions is writable √ C:\inetpub\wwwroot\snipeit/storage/framework/views is writable √ C:\inetpub\wwwroot\snipeit/storage/app is writable √ C:\inetpub\wwwroot\snipeit/storage/app/backups is writable √ C:\inetpub\wwwroot\snipeit/storage/app/backup-temp is writable √ C:\inetpub\wwwroot\snipeit/storage/private_uploads is writable √ C:\inetpub\wwwroot\snipeit/public/uploads is writable
STEP 4: Backing up database:
-- TypeError
Carbon\Carbon::setLastErrors(): Argument #1 ($lastErrors) must be of type array, false given, called in C:\inetpub\wwwroot\snipeit\vendor\nesbot\carbon\src\Carbon\Traits\Creator.php on line 98
at C:\inetpub\wwwroot\snipeit\vendor\nesbot\carbon\src\Carbon\Traits\Creator.php:928 924▕ * @param array $lastErrors 925▕ * 926▕ * @return void 927▕ */ ➜ 928▕ private static function setLastErrors(array $lastErrors) 929▕ { 930▕ static::$lastErrors = $lastErrors; 931▕ } 932▕
Whoops\Exception\ErrorException
Using ${var} in strings is deprecated, use {$var} instead
at C:\inetpub\wwwroot\snipeit\vendor\facade\ignition\src\SolutionProviders\MergeConflictSolutionProvider.php:52 48▕ } 49▕ 50▕ protected function getCurrentBranch(string $directory): string 51▕ { ➜ 52▕ $branch = "'".trim(shell_exec("cd ${directory}; git branch | grep \* | cut -d ' ' -f2"))."'"; 53▕ 54▕ if ($branch === "''") { 55▕ $branch = 'current branch'; 56▕ }
Symfony\Component\ErrorHandler\Error\FatalError
Uncaught Whoops\Exception\ErrorException: Using ${var} in strings is deprecated, use {$var} instead in C:\inetpub\wwwroot\snipeit\vendor\facade\ignition\src\SolutionProviders\MergeConflictSolutionProvider.php:52 Stack trace: #0 C:\inetpub\wwwroot\snipeit\vendor\composer\ClassLoader.php(576): Whoops\Run->handleError() #1 C:\inetpub\wwwroot\snipeit\vendor\composer\ClassLoader.php(576): include() #2 C:\inetpub\wwwroot\snipeit\vendor\composer\ClassLoader.php(427): Composer\Autoload{closure}() #3 [internal function]: Composer\Autoload\ClassLoader->loadClass() #4 C:\inetpub\wwwroot\snipeit\vendor\facade\ignition\src\SolutionProviders\SolutionProviderRepository.php(50): class_implements() #5 [internal function]: Facade\Ignition\SolutionProviders\SolutionProviderRepository->Facade\Ignition\SolutionProviders{closure}() #6 C:\inetpub\wwwroot\snipeit\vendor\laravel\framework\src\Illuminate\Collections\Arr.php(717): array_filter() #7 C:\inetpub\wwwroot\snipeit\vendor\laravel\framework\src\Illuminate\Collections\Collection.php(358): Illuminate\Support\Arr::where() #8 C:\inetpub\wwwroot\snipeit\vendor\facade\ignition\src\SolutionProviders\SolutionProviderRepository.php(49): Illuminate\Support\Collection->filter() #9 C:\inetpub\wwwroot\snipeit\vendor\nunomaduro\collision\src\Adapters\Laravel\IgnitionSolutionsRepository.php(36): Facade\Ignition\SolutionProviders\SolutionProviderRepository->getSolutionsForThrowable() #10 C:\inetpub\wwwroot\snipeit\vendor\nunomaduro\collision\src\Writer.php(244): NunoMaduro\Collision\Adapters\Laravel\IgnitionSolutionsRepository->getFromThrowable() #11 C:\inetpub\wwwroot\snipeit\vendor\nunomaduro\collision\src\Writer.php(123): NunoMaduro\Collision\Writer->renderSolution() #12 C:\inetpub\wwwroot\snipeit\vendor\nunomaduro\collision\src\Handler.php(39): NunoMaduro\Collision\Writer->write() #13 C:\inetpub\wwwroot\snipeit\vendor\filp\whoops\src\Whoops\Run.php(370): NunoMaduro\Collision\Handler->handle() #14 [internal function]: Whoops\Run->handleException() #15 {main} thrown
at C:\inetpub\wwwroot\snipeit\vendor\facade\ignition\src\SolutionProviders\MergeConflictSolutionProvider.php:52 48▕ } 49▕ 50▕ protected function getCurrentBranch(string $directory): string 51▕ { ➜ 52▕ $branch = "'".trim(shell_exec("cd ${directory}; git branch | grep \* | cut -d ' ' -f2"))."'"; 53▕ 54▕ if ($branch === "''") { 55▕ $branch = 'current branch'; 56▕ }
Whoops\Exception\ErrorException
Using ${var} in strings is deprecated, use {$var} instead
at C:\inetpub\wwwroot\snipeit\vendor\facade\ignition\src\SolutionProviders\MergeConflictSolutionProvider.php:52 48▕ } 49▕ 50▕ protected function getCurrentBranch(string $directory): string 51▕ { ➜ 52▕ $branch = "'".trim(shell_exec("cd ${directory}; git branch | grep \* | cut -d ' ' -f2"))."'"; 53▕ 54▕ if ($branch === "''") { 55▕ $branch = 'current branch'; 56▕ }
Something went wrong with your backup. Aborting!
Snipe-IT Version
Version v6.3.3 - build 12903 (master)
Operating System
Windows Server 2019
Web Server
IIS
PHP Version
Upgrading from 7.4 to 8.3.12
Operating System
Windows
Browser
Edge
Version
No response
Device
No response
Operating System
No response
Browser
No response
Version
No response
Error messages
No response
Additional context
No response
👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.
Have made some progress, but still not all the way there.
Following the steps given here: https://snipe-it.readme.io/docs/upgrading
This was the latest process:
- Stop web server
- Update PHP to 8.3.1
- Verify PHP 8.3.1 is in place and recognized with php -v
- Open Powershell as admin
- Navigate to snipeit roor folder
- Run composer install --no-dev --prefer-source
- composer dump-autoload
- php artisan migrate (FAILS WITH ERRORS)
- php artisan config:clear
- php artisan config:cache
This is the errors thrown when attempting to run php artisan migrate:
Illuminate\Database\QueryException
could not find driver (Connection: mysql, SQL: select table_name as name, (data_length + index_length) as size, table_comment as comment, engine as engine, table_collation as collation from information_schema.tables where table_schema = 'snipeit' and table_type in ('BASE TABLE', 'SYSTEM VERSIONED') order by table_name)
at vendor\laravel\framework\src\Illuminate\Database\Connection.php:829 825▕ $this->getName(), $query, $this->prepareBindings($bindings), $e 826▕ ); 827▕ } 828▕ ➜ 829▕ throw new QueryException( 830▕ $this->getName(), $query, $this->prepareBindings($bindings), $e 831▕ ); 832▕ } 833▕ }
1 vendor\laravel\framework\src\Illuminate\Database\Connectors\Connector.php:65 PDOException::("could not find driver")
2 vendor\laravel\framework\src\Illuminate\Database\Connectors\Connector.php:65 PDO::__construct()
I ran php upgrade.php just to see what would happen, and I am presented with the pre-flight page.
Pre-flight page states:
D'oh! Looks like we can't connect to your database. Please update your database settings in your .env file. Your database says: could not find driver (Connection: mysql, SQL: select 2 + 2)
Gonna poke around to see if I can figure out what that means.
Snipe-IT Documentation🚧 If you run into any issues upgrading...: Please check the Common Issues > Installation/Upgrading Issues section which provides solutions for commonly encountered installation / upgrading problems. Always backup your database and .env file before upgrading. We try very hard to make sure that al...
I got it.
The very last step appears to be uncommenting this line in the php.ini file:
extension=pdo_mysql
After uncommenting that line and performing a server restart, php artisan migrate succeeded. Followed that with php upgrade.php and the upgrade fully ran. Site came back up on v7.0.13.
Hopefully this can help anyone else who runs into the same thing.
Glad to hear you're all sorted! In the future, if you've resolved your issue, please try to remember to close your ticket - it helps us out a lot. (We have to manage a lot of tickets.)
